CCP_Zelus

Hello everyone,

There will be extended downtime on Thursday, 25 January for work on the EVE Online Network and Hardware.

We expect this work will take up to 10 minutes beyond the regular downtime end time and estimate that the server will be available at 11:25 UTC.

Please note that TQ will be bought back online as soon as the work is completed, which can be ahead of schedule of the previously mentioned downtime.

Updates of the progress will be posted here, and if the update time exceeds this window, it will also be posted on the status page.

Edit:
Work was completed ahead of schedule and Tranquility was online and accepting connections at 11:13 UTC

Added to the known issues above. We’re aware of it and looking to rectify it.

Thanks for the feedback everyone. This should once again be working correctly!

Hey Everyone!

During today’s downtime, we issued the entire reward track to all those who had reached the first milestone of 50 points during the Crimson Harvest. These have been added directly to the character.

Thank you all for your patience!

(Updating the original message and marking as resolved)

Greetings Excel-ing Capsuleers,

The Monthly Economic Report for October is ready for your review.

You can find the downloadable data for last month’s report in the following ...

Hey everyone,

Just as an update from CCP Swift’s message above (I’ll also add this to his post):

The root cause of the issue that occurred over the weekend has been identified. Unfortunately, however, the event has concluded as of downtime today. Whilst we understand this can be incredibly frustrating to those of you who were intending to progress in that final weekend, we have instead decided to award any character who reached the first milestone, of 50 points, to be supplied the entire reward track of SKINS directly added to their character.

We are in the process of investigating the best method to get these delivered and once a timeline has been established we will relay that here as well.

If you have sufficient space and you’ve tried the “Fix permissions” option from the folder and it’s still unresolved, it might be worth trying the new launcher - Download the free EVE Online client (launcher) for Windows or Mac to see if you have any success.

Try a relogin - remove your account and re-add them?

Hello everyone,

There will be an extended downtime on Wednesday, 1 November for work on the EVE Online launcher support. (We will be working on activating the EVE SSO JWT Token again.)

We expect this work to take up to an additional 5 minutes beyond the regular downtime end time, and estimate that the server will be available at 11:20 UTC.

PLEASE NOTE that TQ will be brought back online as soon as the work is completed which can be ahead of schedul...

Hey everyone,

This was once again implemented during downtime on 31 October but rolled back.

This is going to be attempted during an extended downtime on Wednesday 1 November.

The initial post will be updated to reflect this change.

A separate thread has been set up following today’s extended downtime issues over here: Chat Issues and login.eveonline.com Issues - 31st October 2023

I’m going to lock this thread for now so we keep the ongoing issues in one location.

Not sure why you’re seeing this as updates are appearing on there?

image604×757 49.4 KB

We can certainly investigate once this current issue is over but for now, I’d recommend referring to the status page for updates!

Hey everyone,

We’re aware of issues with Chat and login.eveonline.com currently and are under investigation.

Any updates will be posted here and on the EVE Status Twitter and ...

Hello everyone,

There is a small chance of extended downtime again on Tuesday, 31 October. Following yesterday’s network update we are going to switch over the EVE SSO JWT Token today.

We expect to be able to complete this within the regular downtime window 11:00 UTC - 11:15 UTC, but this process may take up to an additional 5 minutes.

PLEASE NOTE that TQ will be brought back online as soon as the work is completed which can be ahead of schedule of ...

Tranquility online as of 11:14:01 UTC!

Marking as complete - thank you for your patience.

Morning everyone.

This has been postponed one more day to the 31st of October, to allow for network upgrades scheduled for today to go as smoothly as possible.

I’ll once again update the thread tomorrow following the switchover.

Hello everyone,

There is a small chance of extended downtime on Monday, 30 October while we conduct network upgrades at downtime.

We expect to be able to complete this within the regular downtime window, but this process may take additional time.

PLEASE NOTE that TQ will be brought back online as soon as the work is completed which can be ahead of schedule of the previously mentioned downtime.

Any updates will be posted here and on the EVE Status Twitter and ...

I just updated the change log and post title - this will be re-run again during downtime on Monday 30 October.

There is also a network upgrade scheduled for the same time - a separate thread has been set up to track potential downtime as well. Any unexpected downtime messaging will be relayed there.

Upon conclusion of the update, I’ll relay any related messages to this thread.

Its mentioned in the top post - if you’re having problems logging in, completely remove your account and re-add it, it should resolve the issue for you if you’re getting this alert.

Greetings 3rd party developers!

Just wanted to give notice of an update heading your way during downtime:

Tokens will now include the URL schema in the ‘iss’ (issuer) claim, aligning more closely with relevant specifications.

As an example, effectively the iss claim of the JWT token will change from login.eveonline.com to https://login.eveonline.com

This has been a part of the existing esi documentation here as point 2: Validating JWT tokens from the EVE SSO | esi-docs so it should be included in the workflow of your app already, otherwise, it may need some adjustment to accommodate this.

A...