CM_Cerebro

CM_Cerebro



26 Feb

Comment

Originally posted by SnooChipmunks6158

u/CM_Cerebro

While i am hyped for the up and coming announcements and reveals from today.

i feel its hard to get anymore excited currently with the state of the bugs and lack of communication to the player base about it.

my mailbox is full of compensation.. im still waiting on support to close my support request for almost a week in game and currently am not able to do another ingame support untill its closed..... have emailed and am waiting for 2 emails to be addressed...this is not good enough and i am not the only one in this situation.

this stuff needs to be fixed and a plan going forward before we get an influx of new bugs for the up coming releases and game modes...

even after the update my game is crashing and freezing a few times a day...

Yes, we have some serious work to do on game stability and the studio leadership is treating this as a critical issue. There's no excuses to be made - we gotta get it done and I will continue to help drive this forward.

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Wanted to wait until the 2022 Preview was published to respond to this. Both Scourge Events and Cosmic Crucible required building new tech that didn't previously exist, which would not happen in a game that is in maintenance mode. Furthermore, MSF is a Top 50 Grossing game in the Google Play Store - apps that are that successful don't get put into maintenance mode. I appreciate his perspective but it's not accurate.

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To clarify, we're talking about this page, correct? https://www.linkedin.com/company/scopely/jobs/

These are job listings for the entire company that has thousands of employees, not solely for Boundless Entertainment. If you narrow the search to Los Angeles (where we're located) there are ~30 listings and most of them are for Scopely HQ, not necessarily any specific studio.


25 Feb

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Hi all, we usually post the text from the weekly blogs here but considering the number of images and videos associated with this, this is a rare case where we ask that you go to the website to ensure that you get all the information: https://marvelstrikeforce.com/en/updates/blog-update-2-25-22

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There was an issue during the Stark Armory Stockpile event where in certain cases, an Alliance donation could count for progress against two days. This problem will be corrected for any future events of this type.

We will be sending out compensation in the near future in the form of a login calendar. We apologize for any issues this may have caused and appreciate your patience while we work to address this.

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There is currently an issue where Imprints Currency is not appearing for some players. The team is investigating the issue and we will keep you updated on our progress.

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24 Feb

Comment

Originally posted by bnhgsu111966

https://i.imgur.com/b2dtpG0.jpg

So very usefully it told me that visuals have been temporarily disabled but then still nothing actually worked. Auto did nothing, auto basic did nothing, didn't get move buttons in the bottom right. So other than a warning it's no different to before where you have to hard reset.

Thanks for reporting - I'm collecting feedback regarding 5.10.2 today.

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The timer for the Festival of Fortune and Stark Armory Stockpile events has been extended to allow extra time for players to claim all rewards to increment points. The actual donations portion will end at the originally posted date & time.

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Version 5.10.2 has been released for Android and iOS as an optional download, which should address some soft-lock issues in combat. Please let us know if this has improved your experience.

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23 Feb

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For players on Android that have been experiencing game stability issues: version 5.10.2 has been released as an optional download for the Beta version of Marvel Strike Force. To install this version, here are the instructions:

- Open the Google Play Store app.

- At the top right, tap the profile icon.

- Tap Manage apps & device and then Installed.

- Tap an app to open its detail page.

- Under “Join the beta,” tap Join and then Join.

After you have updated to 5.10.2, please let us know if the stability has improved. We will monitor the performance of this version and continue to work on further improvements.

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20 Feb

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The Mirror Image Ranked Rewards were not delivered due to a technical issue. This is a complicated problem that will require more investigation. In the meantime, the Milestone’s review time will be extended, and we will ensure that players have ample time to redeem their fragments for rewards. We anticipate resolving this on Tuesday and will keep you updated.

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Comment

Originally posted by chuckwolf

What about the issue of some alliance leaders not being able to access their alliance settings because color tags in alliance names, caused the edit box to be either blank or a picture of the hellicarrier depending if low graphics mode was turned on. But no settings.

I'll look into this, thanks for reporting


19 Feb

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Today there were several technical issues but they have all been addressed.
First, the “Fortunate Opportunity!” offer temporarily had incorrect pricing of 800 Power Cores instead of the intended 8 Power Cores - this has now been fixed. For any players that purchased the offer for 800 Power Cores, those will be refunded to you in the near future.

Second, the Valentine’s Orb was unintentionally removed early and is now available again - it may require a store refresh.

Third, the Daily Objective for RTA was missing 500 Imprints, which will be sent to all players over level 65.

We apologize for the inconvenience and appreciate your patience.

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Comment

Originally posted by BadGuysandBadThings

When is 5.10.2 expected to be released?

Edit - Also, I understand it takes a lot of data points to determine if the problems are on Scopelys end or the player base, but really, a quicker investigation and communication to the player base would do you a lot of good. You've literally had players quit over the instability over the last few weeks because you've been silent, which often is its own answer. I'm not saying to rush out and make a bad fix, but a faster public acknowledgement and verbal commitment to investigate would go a long way.

We're targeting next week - hopefully early next week.

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With the release of version 5.10.0, we've received reports of an elevated number of performance and stability issues and the team has made it a top priority to track down and address these concerns.

A hotfix of version 5.10.1 was released, which addressed some of the issues but not all of them. The dev team is currently working on another hotfix, version 5.10.2, which will:

  • Implement a number of memory footprint reductions - basically this is improved usage of memory
  • Introduce a ​​“reduced visuals mode” that will, in the event of certain soft-lock causing errors, allow combat to complete without animations or VFX
  • If Anomaly Detected message is displayed, there will be a button to show more data about the error, to provide more information when players submit screenshots to customer support

Additionally, the team is also investigating a number of reported combat-related issues, including (but not limited to) characters appearin...

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18 Feb

Comment

Originally posted by Troile

I'm glad we are finally getting MD availability. I mean it's way late but better than nothing. Where is Proxima going though?

Proxima is likely going to Blitz Store

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Originally posted by Ragnar_TML

y'all really just gonna skirt pass the fact that your game is crashing and bugging all over the place?

We are aware of the performance issues and I'll have more information to share in the very near future. Right now all I can provide is the acknowledgment and assurance that we're working on it.

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Greetings Commanders,

Infestation Incoming

S.T.R.I.K.E.'s enemies never rest and our intel is reporting a new threat approaching in 2022. Prepare your roster for the fight ahead with the upcoming Infestation Incoming event. Bolster your forces with two limited-time milestones that reward character shards and resources. Here's how it works:

Infestation Incoming Milestone

Battle in Arena, win in Blitz, and spend Campaign and Iso-8 Energy to earn progress toward a milestone that rewards:

- Character Shards

- Training Orb Fragments

- Ability Materials

- Gear Orb Fragments

Alliance Infestation Milestone

Coordinate with your Alliance and battle in Raids to earn points toward a two-day milestone that rewards Gold Orb Fragments, Teal Basic Catalyst Parts, and other gear.

Keep an eye out for the start and don't miss this opportunity to make important r...

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15 Feb

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Today there was an issue with Avengers Tower where the rewards for Milestones 3 and 4 couldn’t be collected. This issue has been fixed and players should now be able to collect their rewards. There may be an outlier case where players need to complete one combat attempt in Avengers Tower to be able to collect their rewards. The team will evaluate the impact of this issue and determine potential compensation. Thanks to everyone that reported the issue so we could address it quickly.

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12 Feb

Comment

Originally posted by ciano232

Just call it Elite Store Availability. Simple.

Thanks for the recommendation.