CM_Cerebro

CM_Cerebro



11 Mar

Post

Doctor Strange (Heartless) & Wong

Morgan Le Fay won't be the only sorcerer on the Darkhold team worthy of the Eye of Agamotto, as Doctor Strange (Heartless) and Wong will be joining the Legendary Apocalypse Horseman’s squad. As mentioned in last week's blog, the Darkhold team will be a powerful Arena force and today, you'll see how these two high profile spell-casters bolster their allies. First, let's ponder this question: What if Doctor Strange lost his heart instead of his hands?

Doctor Strange (Heartless)

After picking up his lover, Dr. Christine Palmer, for a dinner party, Doctor Stephen Strange's car was involved in a violent collision that resulted in Palmer being killed. Strange searched for answers to help him with his grief and eventually stumbled upon the Masters of the Mystic Arts, an order of sorcerers committed to protecting Earth from mystical threats. After learning their ways, Strange used the Eye of Agamotto to help sav...

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There have been some questions in regard to an Inbox message sent today titled "Issue Resolved". This is compensation for the Dark Dimension 5 login calendar, where players at level 65+ were able to see the first-day rewards (was presented as though they claimed them) but they were not actually delivered to their inventories.

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09 Mar

Comment

Originally posted by BlizcorE

He is talking about the fact that if you leave the game for 1 minute, the game does not run in the background as before, so when you go back to the game it shows the anomaly detected message and forces you to restart the app… after some months this is becoming more and more annoying

Thanks for confirming - I'll see what I can do

Comment

Originally posted by Ookii_Kintama

The game crashes all the time. Menus, blitz , war, raids, arena. You name it. It crashes. It's never ending. Stability should be the no1 priority. Because right now I can't play the game. And many others are the same.

Support is slow and useless. 5-7 days when it says within 24hrs. Today I was compensated 200 raid energy for crashes. That is the amount of energy I would lose in one day. That does not even come close to giving me back the energy I have lost in the week it took you to respond.

Lost raid energy from crashes doesn't even get counted towards the Alliance Infestation milestones.

What compensation will I get for that. I won't be holding my breath for anything amazing that's for sure
Because I probably won't be playing the game.

Which device are you playing on, please?


08 Mar

Comment

Originally posted by greg8585

I appreciate this post and the update. The question is if your issue is recreating things on your end, why do you not have better crash reporting from the game to you guys so you can have all the data you need. This type of thing has been around for years. You have said we will get better crash reports when the game gives us anomaly detected, but why can’t we just opt in for this data to be push to you with more detail so we don’t need to send screenshots of what I’m guessing will be one line of text!

We do have systems that track crashes but it doesn't always have the level of detail to be a smoking gun. The bigger problems are the "soft locks" as they don't necessarily generate crash reports, which is why we need to reproduce them in-house. However, we do realize that we need better systems & tools for things like tracking crash reports, which is why we're growing the team by hiring people who specialize in this field.

Comment

Originally posted by Cammic4

Can you fix the crashing from going out and back into the app?

Can you be more specific on what you are seeing, please?

Comment

Originally posted by BastardFromTheSouth

Thank you for the response. My game has been stuck at 35% on the loading screen for the past 24hrs. I just wanted to put that out there.

Are you on an iOS device? If so, which one is it? Are you connecting through mobile data or wi-fi? Thanks in advance.

Post

There have been a number of concerns regarding the stability of the game since version 5.10.0. While there have been two hotfix versions since then addressing some of the issues, the dev team wants to update you on a number of things they are currently working on to further improve game stability.

First, we need to fix the problem that a number of players have been having with the inability to connect to the game via mobile data and currently can only play via wi-fi. Our engineers have identified the problem and this is currently scheduled to be corrected in the next major release, version 6.0.0 in a couple of weeks.

Second, many players with devices that have 2GB of memory or lower have generally seen increased problems. The dev team is currently revisiting how the game handles a number of assets to lessen the strain on a device’s memory and thus will lead to fewer issues on the aforementioned devices. Again, we are targeting rolling these out in version 6.0.0.

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Comment

Originally posted by bnhgsu111966

iPhone 7 plus has 3GB ram...

Ah, I see that the iPhone 7 has 2GB but the plus version has 3GB. Either way, you should see performance improvements with our next major update.

Comment

Originally posted by tai20212021

iPhone 7 Plus.

Used to play without issues a while ago.

Any device with 2GB RAM or less is likely going to encounter some performance issues. We are in fact making some improvements to how the game handles memory (making an announcement on that soon) and you should see an improvement with version 6.0, but keep in mind that any 2GB device is still going to be at risk of issues.


07 Mar

Comment

Originally posted by tai20212021

Yes, blitz sim force closes the game 5+ times a day and exits to the phone home screen. Choosing characters in the squad menu in blitz force closes the game multiple times per day as well.

You have so many bugs I don't even know which one is which.

Also doesn't help that support does not reply to any ticket. Going on 32 days with an open ticket and no reply. I can't even open more tickets until you acknowledge my first ticket and close it.

Specifically which device are you playing on, please?

Post

Hi all, we recently issued a server fix for a bug that can cause Anomaly Detected in Blitz Sim when both teams have a healer in the squad. If you have encountered this error with Blitz Sim in the recent past, we are looking for feedback to see if you are still encountering it today (or in the coming days). Please comment below and I'll forward it to our engineers, thank you!

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04 Mar

Comment

In today's blog it stated that Star-Lord (T'challa) was added to the Elite Store on March 3rd PST (yesterday). This was incorrect and he will be added to the Elite Store on March 10th PST. We apologize for the miscommunication.

Comment

Originally posted by AdaptedLefty17

So will Scarlett witch get a re work? And what is the timeframe for this first event

Scarlet Witch will be getting some improvements, which we will announce in a future blog post.

Comment

Originally posted by WhirlWindBoy7

Proxima midnight isnt available in the campaign anymore ffs

She's in the Blitz store now - good callout

Comment

Originally posted by doug4130

Oh boy, another leaderboard payout! The last one was so much fun!

I know this is of significant concern for you guys and I have been talking with the team at length about this. I'll make a formal announcement closer to the release the of the event, but we are going to closely monitor the Leaderboard during the event to ensure that it is working properly and be ready to address any problems/issues in real-time.

Post

Pestilence: Morgan Le Fay

Behold, Apocalypse's first horseman is riding toward the battlefield: Morgan Le Fay!

The first of four powerful new figures of the Age of Apocalypse, Morgan Le Fay will arrive with the newly formed Darkhold team, which will consist of Morgan Le Fay, Scarlet Witch, and three new characters, who we'll cover in future posts. As we mentioned in our 2022 Preview Blog, each horseman's team will specialize in a specific game mode, and the Darkhold team will unlock their full potential in Arena. Now, let's meet Apocalypse's first horseman…

Morgan Le Fay was born in the 6th Century to an English Duke and Lady Igraine of Avalon, one of the islands that remained above water after the sinking of Atlantis. Morgan is half-faerie, an ancient magical race who access Earth via Britain and Ireland. As a young woman, Morgan studied with the famous wizard Merlin. In return, Morgan promised to become the wizard's lover, but her true i...

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03 Mar

Comment

Thanks for raising the concern - I'm going to discuss this with our engineering team today.


02 Mar

Comment

Thanks for reporting. By chance does your Toad have the Strike Iso equipped? We may have discovered a correlation in our investigation and would like to confirm.

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Moondragon character shards are now available on Doom War Campaign node 2-9 and Proxima Midnight is now available in the Blitz Store.

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