Thank you so much again for the community update and Hats off for being the best Game Developers 👏🏻
But I would like to address 1 issue. Are you aware that none of your support works? Right?
Twitter: No response.
In-game: No response.
Website: Hours of waiting time (Agents are always busy).
Email: It is only for notifications purpose.
I know you are busy developers because of handling the "Biggest Gaming industry" but also "with great power comes the responsibility". So I hope you will improve your support means.
Thank you.
Heya, thank for the support for these updates and for supporting our devs & game!
Sorry to hear you are clearly having a hard time getting in touch with anyone from the support teams. When you say no one responds in-game do you mean the live chat opens and just no one responds?
Also, what kind of issue are you trying to report up to them? Might be something we can help with directly or if you have a pre-existing case (through any of those support areas) we can ping the team directly to see what's going on.