CommunityTeam

CommunityTeam



06 Oct

Post
Hi all,

Our team is aiming to fix the Mek-Sha holo sign bug in our next patch 6.1.4. I'll keep you posted if there is any change.

Thank you for your patience.
Post
Hi,

All SWTOR servers are once again available!

Thank you for your patience.

02 Oct

Post
Hey everyone,

We will be taking all servers offline for back-end maintenance on October 6, 2020.

Details:
DATE: October 6, 2020
TIME: 6:00AM - 7:00AM PDT (1300 - 1400 UTC)
VERSION: N/A

Thank you for your patience as we maintain Star Wars�: The Old Republic�!

01 Oct

Post
Hi folks,

As previously mentioned, I'm keeping you updated on the chat issue you all encounter.

The issue is now fixed. Please do let me know if your issue still persists afterward.
Post
Hi folks,

Thank you for the different reports concerning the chat issue you encounter.

Our team is currently looking into it. I'll update you when I have more information.

28 Sep

Post
Hi all,

The Satele Shan server is once again available! Thank you for your patience.
Post
Hi all,

For those you encounter the issue with the PTS patch, we invite you to follow those troubleshooting steps:
  1. Close the launcher
  2. Go to the install folder (i.e. C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic)
  3. Delete retailclient_publictext.version
  4. Launch the launcher. It will download the missing PTS files.
Let us know if you are still experiencing it.

Thank you for your patience while the team worked on this issue.

24 Sep

Post
Hi all,

Thanks for pointing that out.

I've informed our team that the bug on the Pragmatic Master's Breastplate is back. I'll update you when I have more information from them.

23 Sep

Post
Hi folks,

The Connectivity issues have been resolved. You can now log back into the game.

Thank you for your patience.
Post
Hi all,

The connectivity issues have been resolved. You can now log back into the game.

Thank you all for your patience.
Post
Hi all,

Our team is aware of the login issues you all encounter. We're currently looking into it.

I'll update you when I have more information.
Post
Hi folks,

Thanks for the report concerning the login issue.

Our team is currently looking into it. I'll update you when I have more information.
Post
Hi KratosCv,

Thank you for reporting this issue with your subscription.

Our team is currently looking into it. I'll update you when I have additional information.

22 Sep

Post
Hi,

Below the list of the known issues you may experience while testing the Feast of Prosperity event on PTS.
  • The conversations with Duuba and Gaboorga for the introductory mission will play, but will not look as intended.
  • The daily "Cooking: Jellied Glowshroom Stew" Mission may become blocked. If it does, use the kitchen door to exit and reset the mission.
  • Interacting with the door to enter the "Cantina Rush" (Normal) Mission may not move players inside the phase as intended. If it does, abandon the mission and pick it up again from the terminal.
  • "Cantina Rush" (Normal and Hard) Mission may not complete correctly when players have served enough tables. Use the door to exit the phase.
  • In cooking Missions, ingredients may sometimes despawn or respawn suddenly. This won't affect gameplay.
  • The following Achievements are showing up for level bracket 10-49 when it shouldn't be:
    • Mek-Sha: Defeat Enemies
    • Dantooine...
Read more
Post
Hi TheFenux,

Thank you for the report concerning the Je'daii Warrior's Chestpiece arm shield plates.

Our team is currently tracking this bug. For now, there is no information. I'll update you here when I know more.

21 Sep

Post
Hi Devekowy,

As mentioned in this thread: Cartel Points Don´t Show, our team is currently looking into it.

For now, there is no additional information. Do not hesitate to follow the thread above as I will update players there.
Post
Hi iTomCpps,

Thanks for your report. The issue with the character transfer should be fixed now.
Post
Hi all,

Thanks for the different reports concerning the Cartel Coins bug.

Our team is currently investigating that. I'll update you when I know more.
Post
Hi AndrewAlberts,

Thanks for the report concerning the Maelstrom Prison Flashpoint - Story Mode.

As mentioned in the following thread: Level Sync Broken in Maelstrom Prison, our team is currently tracking this bug.

For now, there is no additional information. I'll update players in the thread above when I have more information.

10 Sep

Post
Hi folks,

We have received a number of reports that there are two weapons missing from the Predacious Weapon Lockbox (Season 6). To make sure this bug doesn't impact more players, we are disabling the purchase of this box until it can be fixed in a future update.

Players who try to purchase this box will encounter the following error message: "You do not meet the requirements to purchase this item."

Thank you for your patience.