CommunityTeam

Hi folks,

As mentioned in the thread, players who are missing their monthly Cartel Coins need to directly contact our support team (keep in mind that sometimes those can be just delayed for a few days).

You can directly contact them with an in-game ticket or at this email address: [email protected]. You need to make sure that you're giving your account name or send the email from the one linked to your SWTOR account. More information here: How to cont... Read more

Hi Eyvaera,

Thanks for the report concerning the bug with the opening cutscene of Objective Meridian in Solo Mode.

Our team is currently looking into it. I don't have more news, but I'll update you when I know more.

Hi folks,

I have an update concerning the bug you encounter with the GTN categories.

Our team is currently looking into it. I'll update you when I have more information.

Hi BFBHitmarkers,

Your issue should now be fixed.

For players who encounter the same issue, the best thing to do is to directly contact our support team by phone or at this email address: [email protected]. When contacting them, make sure that you're giving your account iD or send the email from the one linked to your SWTOR account.

You can also post your issue on our SWTOR Answer HQ - Forums: ... Read more

Hi folks,

We just brought down the PTS. You will no longer be able to access it.

Thank you for taking the time to test and share your feedback on the new Spirit of Vengeance Flashpoint, the Login Rewards system, and the new Emote Window.

You will be able to check those new additions in our next 6.2 Game Update - Echoes of Vengeance.

Hi folks,

Thanks for letting us know that you can now access our website.

I just want to confirm that the previous issue is now fixed. You should no longer encounter an issue when logging into our website.

Thanks for your patience.

Hi all,

Thanks for the report concerning the Login issues you encounter on our website.

Our team is currently looking into it. I'll update you in this thread when I have more information.

Hi all,

Thanks for the reports concerning the Enter key, which resetting the research in the GTN window when used in the Chat window.

Our team is currently looking into it. I'll update you when I have more information.

Hi kiovec and Outcastt,

Your issue is now fixed. If you log into your account, you will see that your status has been changed to subscriber.

Edit: I invite players who encounter issues with their subscription to directly contact our support team at this email address: [email protected] (make sure to mention your account iD or send the email from the address linked to your SWTOR account) or post your issue in the following thread on our SWTOR Answer HQ - Forums: Problems with Subscription.

Hi MaffiaBence,

Your issue should now be fixed.

Players who encounter a subscription issue should directly contact our support team by phone or at this email address: [email protected]. More information, here: How to contact Star Wars�: The Old Republic� (SW:TOR) support.

Hi all,

The Cantina Livestream code was changed, the new code is now the following one: CantinaLivestream2020.

Those you don't have any mount will receive all the mounts while the ones who already have few of the mounts will receive the ones they're missing.

Thank you for your patience.

Hi folks,

PTS is back! You can now log into it to test our new Flashpoint: The Spirit of Vengeance, the Login Rewards, and Emote Window.

Thank you for your patience!

Note: There is a known issue with Heta Kol, the final boss of the Flashpoint. Players might not be able to finish this final boss.

Hi all,

Thank you for the report concerning the bug concerning the Amplifiers: Presence and the companion's stats.

Our team is currently working on it. I'll update you here when I have more information.

Hi all,

Thank you for those reports concerning the Legacy Ignore option.

Our team is currently working on it. I'll update you when I know more.

Hi all,

Sorry to read that you encounter issues with your subscription. For Alfomora, boreallis, and NaturalKiller, your issue is now fixed.

For subscription issues, the best thing to do is to directly contact our support team at this email address: [email protected]. When contacting them, make sure to give all the relevant information such as account name or email address linked to the account if you're contacting them from a different email address.

Hi all,

As mentioned in the following thread: LivestreamCantina2020, our team is currently looking into it.

I'll update players in the thread above when I have more information.

Hi folks,

Thanks for your different reports concerning the LivestreamCantina2020 code.

Our team is currently looking into it. I'll update you when I have more information.

Thank you for your patience while we're looking into it.

Note: It seems that the code doesn't do anything when players who already own those mounts redeem the code, the page is just reloading. Do not hesitate to check in your Collections if the following mounts are already unlocked: Korrealis Regent, Korrealis Sheriff, Korrealis Viceroy, and Korrealis Viscount.

For those who are looking for challenges, the Master Mode is now available.

Hi all,

All #SWTOR servers are once again available!

Thanks for your patience.

Hey everyone,

We will be taking all servers offline for back-end maintenance on November 17, 2020.

Details:
DATE: November 17, 2020
TIME: 6:00AM - 9:00AM PST (1400 - 1700 UTC)
VERSION: n/a

Thank you for your patience as we maintain Star Wars�: The Old Republic�!