DoJoDan

Hi Salomon, would you be willing to help by providing us some ETL captures? Also, in this case a video would help.

Hi @Prasinos333, War and Invasion instancing was turned back on which will help performance in general. The specific freezing/client stall issues discussed here appear to be client issues which we are actively looking into.

“We have also noted that if you are in a group at the time of the Invasion invite, if you accept the invite, it will place you in a group… then automatically kick you right back out. This has happened several time. We now prep for invasions by making sure we leave groups a few minutes before invites can go out.”

Thank you @Drumana, I am asking if we are aware of this issue and if not will make sure it gets to the right team.

Hi Jake, thank you (and all) for helping on this, it has helped tremendously!!! Can you confirm that all of the ETL captures provided were from Invasion?

At this time we think we have enough ETL captures for Invasion specific issues.

Thanks Jake. Neo is helping me so we can figure out what this is…
Might be helpful if someone with high end-system like Lila Mariposa captures ETW’s as well.

Thank you. This helps seeing the memory, cpu, etc. during the freeze/pause.

The typical problems we have encountered for Steam Deck are disconnects due to WiFi issues. These are typically Steam Deck issues, please make sure your Steam Deck OS is up to date.

Most of that information is here:

For the stuttering running around in Town: Can you tell me your Bandwidth setting located at the bottom of the Game settings menu, and your Video Quality settings from the Video settings menu.

Hi bspeer555,

Proximity isn’t likely to be cause unless you are outside of the playable area (100m away).

Have you noticed the same or a similar issue in the Open World?

Thanks Jake.

When you all freeze together, do you all start again at the same time? Is everyone frozen? (looked like in the last video at 14:46 some players must have been running around killing AI.)

Next time it happens can you look at Task Manager CPU usage and tell me if one or more of the CPU’s are pegged at 100%.

It might be nice to see if Lila Mariposa experiences the freezing if all of her settings are on Low as well (as a test).

Thank you Jake!

Can you please tell me the New World Video Quality settings in game for the players who recorded these videos.

Thank you!

Thanks. Videos with FPS turned on, and hardware specs, will help me look into this. Thank you very much for your support, sorry this is taking so long to figure out.

Hi JakeL & tonisanich2, is it possible to get a video of your issues post 8/9 release, with FPS display turned on, and situations where a crash does not happen afterwords.

Please post a link to the video itself on a vimeo/youtube/ if possible. The streamable links expired.