EA_Mari

EA_Mari



28 Jun

Comment
    EA_Mari on Support Forums - Thread - Direct

Not sure where you "heard" that, @TheGirthyTrunk but all CM's here do work for EA. Just thought I should clarify that. Hope you have a lovely week! Standard smile 



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26 Jun

Comment
    EA_Mari on Support Forums - Thread - Direct

Just dropping by to let you folks know that the team is working to fix this for both, Steam and EA app. 

Thanks or reporting and for sticking with us. 



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19 Jun

Comment
    EA_Mari on Support Forums - Thread - Direct
@sketchseven Dont worry about that, I wasnt implying it 🤗

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18 Jun

Comment
    EA_Mari on Support Forums - Thread - Direct

@sketchseven Thanks for letting us know. It was previously reported by other players and the team is tracking this issue.



Mari.png... Read more

23 May

Comment
    EA_Mari on Support Forums - Thread - Direct
@Noramillim No worries and hope you can get to the bottom of what's going on soon.

Best of luck!

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Comment
    EA_Mari on Support Forums - Thread - Direct

@Noramillim I'm sorry about this situation and we get where you coming from, however, nobody here on AHQ and that includes myself, has the power to investigate or lift any banned account.

I have spoken with the ToS team and they have confirmed a backlog on their side, so if you have already submitted a ...

Read more

20 May

Comment
    EA_Mari on Support Forums - Thread - Direct
@VsIayer Yeah the team is aware. It's happening to me as well and the NVIDIA overlay didn't work for me either.

I am checking with the team on this every day, just bear with us!

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16 May

Comment
    EA_Mari on Support Forums - Thread - Direct
@miyakc18 I have merged your thread here as Fuse was unlockable during Season 20 provide completion of Breakout Challenges. Please check the accepted solution above and let us know if you still have questions.

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10 May

Comment
    EA_Mari on Support Forums - Thread - Direct
@theJoonius Thanks for letting us know and I'm glad it's now fixed for you! Hope you're enjoying Season 21 so far Wink

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09 May

Comment
    EA_Mari on Support Forums - Thread - Direct

Hey folks,
The team is aware and tracking this. Thanks for reporting as well 🤗

 

 

Edit: This should now be resolved! 



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Comment
    EA_Mari on Support Forums - Thread - Direct
@Creepssn Hey there,

Can you record a clip of this happening and attach it here?

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25 Apr

Comment
    EA_Mari on Support Forums - Thread - Direct

UPDATE: 08/05/24: 

Hey folks, we are listening and I have passed your concerns to the team. Once we have any updates on this, I will let y'all know. 

Thanks for sticking with us! 🤗



Marked as solution for visibility purposes only, as this is still being investigated. 



Hey folks, 


Thanks yall for reporting this here. We have tested it here on our end and gifting the BP and store content looks to be fine for progressing the challenges.

Just to clarify, gifting the Battle Pass only counts once towards the challenge, so sending it 2-3x to friends doesn't give you 3 points towards the 6 needed to complete.

If you still have questions, please let us know! 



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16 Apr

Comment
    EA_Mari on Support Forums - Thread - Direct
@XxMissCloxX Sorry to hear this happened to you and your friends. We have received similar reports from other players and the team is now tracking this.

Thanks for sticking with us!

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27 Mar

Comment
    EA_Mari on Support Forums - Thread - Direct
@oreo589 @oreo589 Hey there,

The pack items are working as intended. They give one event item and 2 regulars just like in past events.

It's one set item of each, so you need to purchase 35-36 of them to complete the set.
The packs do have a higher drop right for the non-event items (more likel... Read more
Comment
    EA_Mari on Support Forums - Thread - Direct
@xZipit This was previously reported and the team is now investigating. Thanks for reporting as well Wink

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Comment
    EA_Mari on Support Forums - Thread - Direct

Hey folks, 

It looks like many of you are experiencing price discrepancies so I have passed this onto the team. 

As soon as I hear back from them, I will let yall know here. Thanks for reporting!



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01 Feb

Comment
    EA_Mari on Support Forums - Thread - Direct

@ITZZZZZme The team is aware of it as this is being tracked. Thanks for reporting!

 

 



Marked as solution for visibility purposes only as this is still being investigated.

 


 



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12 Dec

Comment
    EA_Mari on Support Forums - Thread - Direct
@BigL The team is aware of and tracking this. Thanks for reporting!

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08 Dec

Comment
    EA_Mari on Forums - Thread - Direct
@xWhambulancex I have passed this onto the team and they’re now tracking. Whatever happened to your friend, that wasn’t working as intended as the re-roll should always get charged after the first attempt and increase from there.

Will let you know once I hear back from the team and don’t worry about accepting the solution, I have fixed it 🤗

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07 Dec

Comment
    EA_Mari on Support Forums - Thread - Direct
@spicycurr7_ Yes, our team is tracking this, I confirm. Thank yall for reporting Standard smile

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