What region do you normally play on? Noticing that your ping is above 100 during this video.
What region do you normally play on? Noticing that your ping is above 100 during this video.
Gratz! Hopefully more to come!
Android players need to make sure that your developer settings are turned off.
Do you happen to have the video of before this issue happened? The lead up to the problem is helpful if you have that available.
You guys get replays just from epic IDs? very interesting.
no, we dont get replays. We get player reported logs if the player provides feedback and reports the bug. Epic ID is just used to look up the report.
Thanks for reporting in game! I cant really see your Epic ID in the video. Could you send it to me in a DM so we can check for the report?
For players having this issue what is your current storage space at?
Do you mind providing feedback in the settings menu and your username so i can send that over to the team looking into the issue?
Do you mind providing feedback in the settings menu and your username so i can send that over to the team looking into the issue?
Do you mind providing feedback in the settings menu and your username so i can send that over to the team looking into the issue?
Do you mind providing feedback in the settings menu and your username so i can send that over to the team looking into the issue?
Do you mind providing your username so i can send that over to the team looking into the issue?
Do you mind providing your username so i can send that over to the team looking into the issue?
Do you mind providing your username so i can send that over to the team looking into the issue?
Players can still view archived trello cards, here is the card we archived.
https://trello.com/c/zAQzXhwd/1057-fps-drops-and-hitching-on-mobile
TLDR: "Mobile performance is an area that we are always looking to improve. We plan to continue to investigate this issue but we'll be archiving this card for now as we continue to address it internally."
The player feedback here on reddit and other places have been seen and passed along already to the team so they can look to make improvements.
HunterJackPL_98 (if this is what IGN means)
IGN= In game name :) or user name! Thanks.
No. When the game freezes, i always have to close the game completely and open the game again. I did manage to report this issue via party hub. When I get the chance again, I'll record this issue, because the only thing I did is screenshot this loading screen when it froze. As for modes, i played mostly regular core modes (Solo, duos and squads)
thanks for the info, for the feedback you did submit, what is your IGN so the team can look at the report?
Are you on WiFi or using data? Have you tried to uninstall/reinstall and if so are you still getting stuck at the same point?
After this happens can you go to the menu and provide feedback? This will help our team gather logs for the issue. Once you send feedback let me know!