GM Mint

We will be rolling out the 1.23c Hotfix at 02:00 AM (UTC).

*Some changes may not be applied to tooltips or Practice modes.

[Fixes]
- Isaac's The Heavy Hand of the Law (R) will no longer terminate enemies who are not downed.

Isaac has been temporarily disabled due to a bug.

- Character: Isaac
- Mode: Ranked

We apologize for the inconvenience and we'll try our best to quickly solve the issue.

Hello Lumia Island survivors,

We have found out that upon reaching level 80 of the ER Pass, the Sunset Tokens reward was not correctly issued.
We've fixed this and we will be sending the corresponding reward to all the accounts that have completed Level 80 and have not received the Season Tokens within today.

We apologize for any inconvenience caused.

We will roll out the 1.23a Hotfix at 05:00 (UTC).

*Some changes may not be applied to tooltips or Practice modes.

The data collected during de 1.22.1 update was not enough to paint a clear view of the stats below, but after monitoring Augments and Characters after the update yesterday, we found out the initial statistics increased, so we are going ahead with this hotfix.

Check out the details on our {LINK REMOVED}Website.


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Hello Lumia Island survivors,

It seems the June Hot Kickoff! Event didn't start smoothly as planned.
We've confirmed that Day 1 rewards were not distributed correctly and corrective measures have been taken.

Players who have not yet received their Day 1 rewards, please reconnect to the game to claim them.
We'll try our best to avoid this from happening again.

Thank you for your patience.

▶▶ June’s Hot Kickoff {LINK REMOVED}[See More]

"I'll just take everything you have."

From a young age, Darko lived a life marked by violence and money.

He was allured by the money he could get by shedding someone's blood.
In fact, he realized this on his first day at "work."

He discovered the exhilarating rush of forcefully taking something precious from someone.
From that moment, an insatiable desire within him was ignited.

All he wanted was more possessions and to inflict more violence.
Driven by this unending greed, Darko found his way to Lumia Island, determined to strip away everything from everyone.

Will he be able to get everything he wants on the island?



... Read more

We will be rolling out the 1.22.1a Hotfix at 06:30 AM (UTC).
*Some changes may not be applied to tooltips or Practice modes.

[Fixes]

• Fixed an issue where the kiosk could not be used after a specific situation.
  
• Telephoto Camera's HP will be correctly applied.
  
• Fixed an issue where the targeting pod item skill effect of the Commander Headset incorrectly applied additional stacking effects to some subjects.
  
• Fixed an issue where the skill would not activate at a low frequency when attempting to use Daniel's Masterpiece (R).
  
• Laura will move normally when reusing Thorn Lilac(Q) while Q is in its 2nd enhancement.
  
• Aiden will be able to normally use his Lightning Strike(Q) skill consecutively.
  
• Irem will move normally when she reuses Q while Cat Pawnch (Q) is activated.
  
• Fixed an issue in Cobalt Protocol where Legendary items, specifically Mirage Lac...

Read more

Hello, this is Eternal Return.

We've detected the use of shared accounts, proxy games, and other irregular uses of the game.
We have sanctioned the accounts that have been found to be doing this.

We sincerely apologize for any inconvenience this may have caused, and we'll do everything we can to ensure that our players are not affected.

[Sanctions For Proxy Gaming and Account Sharing]
Sanction Duration: Permanent Suspension

夏* 约* 六*** 唐* R************** 千** 爱****** 零* 廾* K********* 彰****** 世*** 荔******** き** J********** 珠****** 想******* 凉* Z***** H***** 她***** 밥***** 藍* Y******* F***** 殘*** 먼** 藤**** x****** C********** 悠* 먼** 東****** U********* - 预**** 魔** 東**** S*************** - 驿*** 绫** 冬** s**** -
*Eternal Return is not available for accounts that have been sanctioned.
*Ple... Read more

We will be rolling out the 1.21c Hotfix at 12:30 PM (UTC).

*Please restart the game to download the update.

[Fixes]

• Fixed an issue where teams including deceased players were being moved to the top of the game status (tab) in some situations

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Hello Lumia Island survivors,

Get ready for Season 4's Opening on May 23rd!

Here's all the info you need to know before the upcoming season starts:

1. Season 4 Experiment
Join the Season 4 experiment before the season opening on May 23rd
and get special rewards!



▶▶ Participate in the Experiment {LINK REMOVED}[See More]

2. Season 4: Sunset Roadmap
Many changes will be applied in Season 4.
Weather Variables, Eco Objectives, Augments Revamp and more!

... Read more

We rolled out the 1.21b Hotfix at 3:00 AM (UTC).

[Fixes]

• Fixed an issue where A-Coin was obtained when using Uncommon/Rare Skin Vouchers.

For players who acquired A-Coin from the Uncommon/Rare Skin Vouchers, we will reissue the vouchers via mailbox after verifying the affected users.

Additionally, this issue occurred after the 1.21 patch. A comprehensive investigation of the box acquisition list was conducted, but no further issues were found.

We will make efforts to prevent this issue from happening again.
We apologize for the inconvenience

Alonso has been temporarily disabled due to a bug.

- Character: Alonso
- Mode: Ranked

We apologize for the inconvenience and we'll try our best to quickly solve the issue.

Hello Lumia Island survivors,

We have discovered an issue post the 1.18 update where players ranked Mythril or above were mistakenly deducted 100 RP despite having grace points left. Our team is actively investigating this problem and is in the process of implementing a fix.

A significant update was made to the scheduling server on April 1st at 9 AM (UTC). We anticipate that it will take a few days to fully assess whether the live server's scheduling adjustments are functioning as expected.

As for restoring the erroneously deducted RP, we are exploring the best approach to address this and will issue a follow-up announcement detailing whether a mass or individual restoration process will be utilized.

We apologize for any inconvenience this may have caused and appreciate your understanding and patience as we work to resolve this issue.

We will be rolling out the 1.18a Hotfix at 11:30 AM (UTC).

*Some changes may not be applied to tooltips or Practice modes.

[Fixes]

• Downed State Durability Adjustment
  • Base HP 600 → 400
    
  • Damage Taken Reduction 40% + Target Level*2.5% → 30% + Target Level*2.9%

We're reducing the overly high durability when characters are downed. However, to ensure that the strategy of attacking downed characters first does not become excessively dominant after the temporary safe zone phase, we will make it stronger in the later part of late game compared to the previous version (up to 1.17).


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Hello Lumia Island survivors,

First, we sincerely apologize to our players for causing concern due to the controversial content.
Skin refunds will be issued upon sending us a ticket through our Customer Support center.

Due to the high volume of customer service requests, we will be processing them in 2 rounds. It's important to note that it may take approximately one month for the actual refund to be completed. We appreciate your understanding.



1. Skin Refund Receipt & Refund Date

[1st round]
- Application deadline: December 3rd 14:59 (UTC)
- Processing period: December 7th Refunds during maintenance

[2nd round]
- Application deadline: December 17th 14:59 (UTC)
- Processing period: December 21st Refunds during maintenance

[Notes]
*Only one refund per account is allowed.
*Skins will be reworked and re-released through Store and boxes, etc.
*Skins will be replaced at a later date with t... Read more

Coupon Event! Get your rewards!
Hello Lumia Island survivors!

The Tokyo Game Show 2023 is coming to a close!
And for the remaining time, we'll do our best to bring [Eternal Return 1.0] to a wider audience!

We look forward to seeing all of you survivors, and be sure to check out all the details of the event and grab those coupons before they're gone!


[Tokyo Game Show 2023 Coupon Event]



- How to Redeem: Go to [Settings] → [Support] → [Use Coupon]
- Coupons are only valid for the timeframe shown on the schedule above.
- Only one usage per account is allowed.

Hello Lumia Island survivors!
Here's what you need to know about the End of Season Rank and the eligibility criteria for each server!

*2023 Season 1 Ranked Rewards [2 Emotes], [Immortal Profile Border and Icon] GIFs are currently still under production and will be announced at a later date.


1. 2023 Season 1 End of Ranked Matches and Basic Conditions - Weds, October 25th, 23:59 (UTC)

* Only points from Ranked matches started before October 25th at 23:59 (UTC) will be included.
* All ranked rewards are given out based on your tier at the end of the season.
* Accounts with a total ban record of 14 days or longer are ineligible for ranked rewards.


2. Cadet Bianca Skin - Players who achieve Gold or higher during the 2023 Season 1 will receive the Cadet Bianca skin!




3. How to Receive Rewards - Rew... Read more

We are keeping you guys updated regarding some of the recent server issues.

• Sept. 15th, 1:50PM, 2:20PM (UTC) - there were two instances of DDoS attacks during those times, which were addressed by adjusting the DB. However, the server suffered from server issues during the duration of the adjustment.
  
• Sept. 15th, 3:45PM (UTC) - we made further adjustments to the settings to embolden the servers to alleviate future problems. Adjustments may have caused server instability over a 10-min period.

The servers are stabilized at the moment, but the DDoS attacks are continuing. Once we have fully solved the issues of server instability in all servers, we will update everyone with a different post including compensations.

We apologize for the inconveniences caused by the repeated server instability.

There have been a series of DDoS(Distributed Denial of Service) causing multiple instances of server issues throughout the last few weeks. We will continue to defend against the attacks by strengthening our servers, but different patterns of attacks have required different solutions, causing delays like today.

• Server Issue Date: Estimated around 50 minutes on Sept. 14th, 2023 8AM UTC

We apologize once again for causing inconvenience to all our players. We will continue to monitor and improve the servers so players can enjoy the game without disruption.

Please take 300NP as a token of apology.

• Coupon Item: 300NP
  
• Coupon Code: NNWORKMORE
  
• Expiration Date: ~Sept. 21th (Thurs) 2:59PM UTC

*Coupons can be redeemed in-game [Settings] → [Support] → [Use Coupon].
*Code can be only used once per account.

We will be rolling out the 1.4a Hotfix at 12:10 (UTC).
*Some changes may not be applied to tooltips or Practice modes.

Fixes

• Extra damage from Arda Shamash's Code (R-Q) will now be correctly applied.
  
• Acquiring items with Operator Nadja enabled will no longer force the game to end.

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