HybridLyte

HybridLyte



16 Mar

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Could you post a screenshot of your current Quest Objectives? Any related to this Chapter would be helpful.

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Do you have an estimated time for when this occurred? Additionally, what timezone are you in?

A list of the things you believe you lost (stash, crafting materials, XP, gold, etc.) would be helpful as well.

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What region are you in? Are you experiencing these issues with all skills/points of gameplay? Or does it seem to be specific things that cause it to spike?

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Thanks for the report.

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We had some specific issues with some EU servers that we’ve hopefully resolved. Are these issues still occurring?

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Does this occur in any other zones or is it just this one? You could potentially try verifying your game files through steam but posting your Player.Log file could be helpful to us as well.

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This is a known issue that we’re hoping to have a fix for soon.

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Is this issue still occurring for you?

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We’re hoping this should be resolved now. We’ve identified and removed some malfunctioning servers which should clear up the issues you were having.

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This is a longstanding issue and we’ve been tracking it for a while. I’ll bump the internal issue with this thread and some additional information. Thank you for the report.

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This is not actually an exploit and is instead just a visual bug, but in the future if you feel you’ve come across an exploit, please feel free to send a message into Customer Support as opposed to making a report here to get eyes onto it more directly.

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We had a similar report come in yesterday. It seems that, for some reason, Players are able to stand in areas that used to have destructible objects that is sometimes treated as walkable and sometimes not which is causing Players to get stuck in areas that the game thinks they shouldn’t be able to traverse.

We’re aware of this issue and are tracking it internally.

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If you have any sort of video example or your Player.log from that play session it could help us locate this issue internally.

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We currently have a workaround implemented that will allow you to teleport to the next chapter’s starting waypoint at “Soreth’ka”.

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Yeah this is the same issue as the above, we should have a fix for this internally that’ll be out as soon as it can be.

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Ok gotcha, yeah this is an issue we’re aware of and are keeping our eyes on internally. I’ll take the information from this thread and update our internal stuff.

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So long as you can progress through the next zones, your progression will not be affected even if you did not interact with certain NPCs.


15 Mar

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Yep, that’s expected and shouldn’t cause issues with progressing the main quest.