Ignasis

Hey @Pulcino

You should be able to post the screenshot now. However, does this issue appear when playing without mods?

Those of you having this issue, coudl you let us know which version of Windows are you using?

Thanks in advance.

Hey @lucressiia

Could you try disabling all mods and trying logging back into the game to see if it continues freezing?
If it doesn’t freeze anymore, could you try enabling mods one by one until you find the one that’s causing the issue?
Thanks in advance.

Hey @Triples

Thanks for the report. We’ve sent it to our team to see if this is intentional or if it is in need of a fix.

Hey @Vivi

Thanks for the feedback. We’ve minimized the instances where this issue can happen in patch 2.4.4, but it seems there’s still situations where this occurs. We’ve sent this report to our team to see if we can find the cause for the remaining issues.

Hey @Bear73tx

Are you playing with mods? In case you do, could you try disabling them and trying if the DLC items can be crafted with the vanilla game?
Otherwise, please make sure the DLCs appear as active in your DLC management screen, under properties as seen in the picture:

Hey @Summer

We’re aware of this issue and it’s been fixed in 2.5, which is currently in public testing on Testlive.

Hey all,

Thanks for the additional info. We’re looking into it.

PS: Merged another recent thread that dealt about this issue into this one.

Hey @NeoTheMatrix

You mention that this is happening in an official server. Could you let us know which one and the approximate location of your decayed base?

Thanks in advance.

Hey @Braamstruik

We apologize for any frustration you may find caused by an issue. In order for us to try to investigate and fix it, we would need some help from you by providing us with as much information as possible about this problem. For instance, does your player log inform about any loss of stability or or any other dysfunction that could explain why your buildings disappeared?
We have these recommended guidelines on ...

You can upload it to Youtube, for instance, and share the link as a response to this thread
Thanks for the collaboration.

Hey @speedice

We’re aware of this issue and we’re looking into it. It also seems to affect Xbox, which is where it first was reported. We’ve poked our team about it again.

Thanks for the feedback.

Hey everybody,

We added a new edit to the 2.5a changelog:

Hey there,

Please use our Zendesk platform to report and discuss matters about infractions, as well as its operations. The forums are no place for these talks.
https://funcom.zendesk.com/hc/en-us

Thanks for your understanding.

Hey @Cruise1

Some areas are protected to avoid interfering with other systems of the game, such as near NPC camps and spawn points. In this case, near K7 there’s a point of interest, which could be causing the issue you’re describing.

Thanks for the clarification. This will help our QA team trying to get a repro case out of this.

Thanks a ton!

Hey @Boreas and @Horse-Thief

When did this exactly happened, after a server restard, after drinking the potion, after your character death… or after any particular event you can recall?

Thanks in advance for the information.

Hey @Octavian

Could you let us know the location of your targetted base? If you consider this to be confidential information, you can also send us a DM with that information.
This way our QA can try to replicate the issue on our end.

Thanks in advance.

You can do so by clicking on the name in one of the responses, then selecting “Message” as shown in the screenshot