I have had several people, including one of my friends accidentally
redeem a bond for a FSW code, when they meant to redeem for membership
on their main account. As far as I can see, there is no way to redeem
the code, nor there is a way to use it on their main account, and they
do not intend to play FSW. Is there any way to convert this code, to
being usable for that player on their main, or are they just out in
game/irl money?
"Player Support can help. Try this link: https://secure.runescape.com/m=ticketing/zendesk/support-form?form=360000057438
We're also working on updating the UI to avoid this issue in future. Apologies for the UX there, we'll get it sorted. - Mod Mic"