Juji

13 hours ago, Venomek said:

So when can we expect that compensation pack?

This Wednesday. Details will be posted tomorrow in the maintenance announcement.

2 minutes ago, HItEye said:

Hi Juji.

XP/SP +200% while hunting monsters 

Will this be applied to the base?

It is 200% boost not including the 100% base. (200%+100% Base).

3 hours ago, Libelula said:

@Juji How about recipes/parts for S/S80 items? No longer available on the NPCs....can you please check why?

We bugged that issue yesterday. Waiting on response for Dev.

Queues have been increased to the point where the limit won't be reached!

Server performance is looking great, so queue limit will be increased and then removed next week. 

Just now, Ozzoo said:

@Juji

What about the timed hunting zones?

After we increased NPCs back to normal last night, Naia was seeing more latency issues. Next week, most likely depending on server performance today.

Servers coming up now!

Just now, KissMyKnife said:

just 1 question, why not remove the waiting list? better confirmation

We found that when the servers reached a certain population, they would be dangerously critical to the point of crashing and causing other nasty issues. The queue was added as a temporary measure to prevent the issue from getting worse. Once we confirm the stability and performance improvements after the server hardware upgrade, then the queue limit will be increased.

The amount of NPCs for the Naia server is now the same as Chronos (original amount with the exception of No Timed Hunting Zones). We will monitor the server performance until tomorrow afternoon and will adjust the queue limits after confirming with the Dev team. 

Update:

Our team is still monitoring the server performance for now until we can further increase the queue limit. We are also planning a major hardware adjustment that will require additional downtime, but should greatly increase the server performance. More details on this change will be shared tomorrow.

I can also tease some of the major events that we have scheduled to start soon on the Live servers:

• New Artifacts of Power
• Golden Compass Event - Lurin's Fortress
• Multiple Server Settings
• Attendance Checklist Event

We are still waiting to resolve the latency as you know, but we have not forgotten about compensation and will have a special pack available in the L2 Store next week.

Thank you again for being patient with us! 

Servers are now up, we will be monitoring closely to see when queue can be adjusted. Thank you for your patience with us!

We will be performing an unscheduled maintenance on Live servers today. The Logins for Classic will be unavailable for 1 hour and 30 minutes starting at 1:30 p.m. PDT / 10:30 p.m. GMT+2. If you're already logged in, you should not be affected as game servers will remain online.

Hello All,

We will have an unscheduled maintenance at 1:30 p.m. PDT / 10:30 p.m. GMT+2. The downtime will last approximately 1 hour and 30 minutes to address latency and server performance issues.

With this maintenance:

• The Ranking System will be temporarily removed
• Chronos: The amount of NPCs in hunting zones will be restored back to normal. Timed Hunting Zones will still remain temporarily disabled.
• Naia: The amount of NPCs in extremely low populated hunting zones will be further reduced.
• Additional server adjustments will be made to address latency issues on the Naia server

Queue limit will be increased to allow in more players once we have confirmed server stability.

Thank you for your patience!

Servers are now up!

Servers are now up! We will be monitoring the latency issue closely.

Maintenance will be extended by another 15 minutes. We are still testing some new changes.

19 minutes ago, Kale said:

What "Limit" do you refer ? limits of Mobs? expand or reduce according to the latency?

i don-t understand. Thanks

Server population limit. 

Maintenance will be extended by another 15 minutes as our team is still testing some of the new changes.

Maintenance has been extended by another 45 minutes. Apologies for the delay!

Hello All,

Maintenance has been extended by another 45 minutes. We have some additional changes from the Dev team for the maintenance today in an effort to resolve the latency issue. The changes will only be temporary as we try to identify the main cause for the latency.

Additional Temporary Changes:

• Timed Hunting Zones have been temporarily removed (Primeval Isle and Storm Isle)
• The amount of NPCs in several Hunting Zones has been reduced
• A temporary server queue will be added once the Live servers have reached a certain limit and then we will gradually increase the limit after verifying there are no latency issues

Thank you for your understanding!

On 8/15/2019 at 10:57 PM, DreddJudge said:

The scrolls supposedly drop off ignis according to the RU, makes no common sense because you need them at second class transfer and that's slightly 30+ lvls below Ignis.  Think it was just poor forethought by NC @Juji...