Juji

Auto hunting will be enabled again after the maintenance tomorrow since disabling it did not alleviate the latency issue. We will be making changes to our hardware this week to reduce the CPU usage as much as possible.

Just now, Origami said:

no afk exp for a while

It is only temporary, while we determine the latency situation.

1 hour ago, Dawe said:

Juji can i have a question?

We know that Innova Eu/Ru, Japan, Korea... (the other Territories) that have the same update, they doesn't have any problems....

Why it's always NCWest who have issues? Why?

Every country has their own setup, business model, and different server configuration files for their servers. Devs are looking into everything for the latency issue.

3 minutes ago, trumbica said:

and xp event? several days the server is lagging and disconnecting, at least to compensate these days is the little you can do, the rune counts and does not come back

Compensation is already being prepared (more details next week), but we are trying our best to resolve this latency issue as quickly as possible. 

34 minutes ago, Dawe said:

Do we know the Patch cutt-off date?

4/17 is cutoff for the current update on our servers

We will be performing an unscheduled maintenance on Live servers today. The Logins for Classic will be unavailable for 50 minutes starting at 1 p.m. PDT / 10:00 p.m. GMT+2. If you're already logged in, you should not be affected as game servers will remain online.

Hello All,

We will have an unscheduled maintenance at 1:00 p.m. PDT / 10:00 p.m. GMT+2. The downtime will last approximately 50 minutes as we continue to address the server latency issue.

With this maintenance:

• Optimizing the ranking system selection checks to improve server performance
• Auto hunting UI temporarily removed

Thank you for your patience!

Known issue due to localization of the NPC. A fix has been requested.

Hello All,

We received a fix today for adjusting how the Ranking System checks the Database for ranking data. Another unscheduled maintenance will be planned to implement this change for the Live servers. More details will be announced shortly.

Thank You!

7 client per PC restriction was added with this maintenance.

On 8/14/2019 at 1:34 PM, Aden said:

Hi,

 

It seems this passive doesn't work at all, casting speed is not increasing wearing Light armor...

 

Can this please be addressed?

Thanks

It is a localization issue. The benefit is only active if you wear a robe, not light armor.

3 minutes ago, Nuvolett4 said:

I think that Shoppy is right, maybe it over stress the database and causes that much lag we have to fight with actually. Of course i don't have the solution for it but the DEV team has to find the real problem of it and with disabling char creation is actually not the cause of the lag Cheers

12 minutes ago, Shoppy said:

Oh hell no!

You guys frigged up the servers and you gonna penalize players now?

Everybody knows that the insane lag is being caused by the Ranking System that continuously is trying to update the database because everybody is doing auto-exp. Better turn off the Ranking System, because it's an useless feature for NA servers anyw...

1 hour ago, Hydrogen said:

@Juji The delay and lag is back, for good . Half speed in attacking, lots of delay. 

Investigating

Servers are now up!

Servers are now up!

Just now, LittleLanD said:

@Juji in this maintenance exalted quest will be fixed?

The Exalted quest fix is for Wednesday.

1 hour ago, Kellian said:

Is maintenance team aware what is causing lag? And will it be adressed during maintenace?

The server usage is higher than normal, so we are making performance improvements on the game server and will reduce several outdated processes. 

Aden Reconstruction NPCs will also be added back.

1 hour ago, RozoviySlonik said:

and where get lost Aden purchase System (Aden Reconstruction Society) 

NPC :

• Talking Island - ...

We are working on bringing Naia up now.

We are aware of the server crashes and they should be restarted already.