Juji

This issue has now been resolved.

This issue has now been resolved.

We are working on fixing the verification code issue as we speak. Forum posting is back to normal.

Hello All,

We are currently investigating an issue with verification code emails not being properly sent after logging into the L2 Game Launcher. You can still receive your verification code email if you login through our website. 

Thank you for your patience!

Hello All,

We are currently investigating an issue with verification code emails not being properly sent after logging into the L2 Game Launcher. You can still receive your verification code email if you login through our website. 

Thank you for your patience!

Hello All,

We are currently investigating an issue with posting permissions preventing new posts or topics from being created on the forum. Please contact support if you have an urgent account related issue. 

Note: If you are having trouble with your verification code emails being sent after logging through the Launcher, then please read this thread regarding the issue.

Thank you for your patience!

Hello All,

We are currently investigating an issue with posting permissions preventing new posts or topics from being created on the forum. Please contact support if you have an urgent account related issue. 

Note: If you are having trouble with your verification code emails being sent after logging through the Launcher, then please see this thread regarding the issue.

Thank you for your patience!

Naia server is now up, we are working to bring Chronos up immediately now.

10 minutes ago, Cillin said:

is there any news/progress on fixing the shots lag ?

We passed on a ton of evidence to the dev team today regarding the SS lag. We are waiting on their investigation to see if they can deliver a fix soon.

We think we found the issue with the Deton's Blue Potion's not working with the Fancy Fishing Rod. The Power of Love buffs and items are still present on the server, which are preventing the use of the Deton's Blue Potion from working. We will need to remove these buffs/items immediately since they should have been deleted on 3/13.

1 hour ago, HitsHard said:

It is VERY CLEAR that they are intended to stack. The reason it shows deton or fancy is to show the exp boost from using only one of those as they give the same 50% boost.

The total exp boost shown in the table gives a 9x experience boost. Without the deton it would only be a 7.5x exp boost.

The deton potion won't work at all with or without a fancy rod. It is bugged for some reason.

We haven't been able to reproduce the issue with the Blue Potion and Fancy Fishing Rod not working, but I am in-game now investigating.

1 hour ago, Akirakey said:

So you deleted Quest Mania daily from classic... because you want new way to get regular xp scrolls  from ncstore to pay NCoins  

Why you are doing this. Im dissapointed so much from NCSOFT

We submitted this issue to Dev as a bug. It is also listed in the Known Issues list.

...

2 hours ago, Amie said:

Quest Mania - daily mission, where is that one gone to??

Since this specific daily mission gave to players a free 30% XP/SP scroll per day, its quite a change.

And based on my recent interaction with support team, you guys are always 100% aware of what any patches you get from koreans contain. So now this recent information from support leads me to this question: Why did you keep this daily mission disappearance a secret and it wasn't on the patchnotes/changes list for this maintenance?

 

Thank you for reporting this issue! (Added to Known Issues list). Our team has already submitted a bug to the Dev team regarding the missing mission for Quest Mania.

12 minutes ago, Madison said:

Another disconnect on TI now.

This issue should now be resolved.

10 minutes ago, killerPrice said:

We got a mass disconnect right now

Investigating the Talking Island server crash now.

Servers are now up!

18 minutes ago, Draecke said:

servers are, for now, back up so looking forward to an answer on these 2 questions as well an ETA for when the Soulshot Bug will be fixed - just have the Korea Dev team disable those hourly shouts from Etina and watch how that goes, if anything you at least have tried with zero impact on the server and show the players here that NC really is trying to fix the issue

 

We are working on the investigation for the crashes, the soulshot issue, and the possible correlation with the global shouts. 

1 hour ago, Draecke said:

Any news on when we will get the next update ? April / May / January next year ?

also does Deton's Purple Potion...

6 minutes ago, Gonein60Seconds said:

anyone else experiencing log in troubles? and when you do log in, sometimes its fine for a couple mins, then the lag starts followed by disconnect.

All day. this started for me just before reset yesterday. i did some troubleshooting on my end and with my ISP and cant find any thing on my end... 

no one else is complaining on forums about this yet, so i wonder if i missed something, or if people have just not posted about this trouble.

Can you submit a support ticket, so we can further investigate?

14 minutes ago, Cillin said:

exactly this

 

the problem has been around for a long time now, but lately its getting worse and worse. i think it first started occuring about a year ago.

it has been discussed and stated multiple times in this forum over the past months, also it has been reported several times but support keeps telling ppl its issue on player side. when it occurs every1 on server has it.

The soulshot issue has been reported multiple times to the Dev team and they have been unable to reproduce it even with video evidence. I will request to have our team investigate again to see if it is due to the server logs.

4 minutes ago, Cillin said:

also can u plz repost old event informations, i.e. how to craft up abundance talismans etc etc .....

 

...

22 minutes ago, Cillin said:

any word on the still every hour ongoing shots lag?

 

would appreciate an answer ty

Does it only happen on the hour and stop after 1-2 minutes?

Servers are now up!