Juji

Juji



17 Apr

Comment
    Juji on Forums - Thread - Direct
25 minutes ago, Draecke said: the Annual Celebration event is supposed to be really something and fact is the last few years it has been terrible where as Korea always has something really cool   it just doesn't add up   add in the simple fact NCWest actually makes way more money then the Korean version it's turning into a sad story really   @Hime ...
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16 Apr

Comment
    Juji on Forums - Thread - Direct
25 minutes ago, ShakaProphet said:

[Issue Description]

I would love to open a ticket to recover prestige pack items in two accounts, however due to the excess of bugs in your system, i can't do that. Please read:

https://forums.lineage2.com/topic/12414-unable-to-submit-a-ticket/

Some ppl (like me) are unable to submit a ticket as reported in the issue above. If you doubt, i can make a video to show you:

[Steps to Reproduce]

T...

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Comment
    Juji on Forums - Thread - Direct
9 minutes ago, best_singer said:

@Hime @Juji the servers are sucking again

Unfortunately, we are receiving external network disruptions again that are causing disconnections.


15 Apr

Comment
    Juji on Forums - Thread - Direct
16 minutes ago, Cillin said:

make ticket to be advised to "ckeck files" or "restart" the game??

PM me the ticket number.

Comment
    Juji on Forums - Thread - Direct

We are currently working on implementing a fix soon for the Prestige Pack issue. If you applied a Prestige Pack coupon code and did not receive all the items, then please submit a support ticket.


12 Apr

Comment
    Juji on Forums - Thread - Direct

We made a change in the back-end last week that affected the delivery of items for the Prestige Pack. Our team is working with HQ to resolve this issue immediately. If you are currently not receiving Prestige Pack items after applying the code, then please submit a support ticket.

Comment
    Juji on Forums - Thread - Direct
2 minutes ago, bentorero said:

no compensation this time? xD

Still monitoring and will determine once we confirm the issue has been resolved.

Comment
    Juji on Forums - Thread - Direct

The Classic Servers (mainly Talking Island and Giran) are experiencing external network disruptions. We are investigating these network disruptions and trying to prevent them from occurring for longer than normal. Apologies for the inconvenience!

Comment
    Juji on Forums - Thread - Direct

It is not related as the Classic Servers are experiencing external network disruptions beyond our control. We are working to prevent further disruptions to the Classic Servers.

22 minutes ago, SzpilkaArtur said:

What about classic? Last 45min, 3x DC and constant ss lag

The incidents happening on the Live servers are not related to the ones on Classic Servers, which are external network disruptions that are beyond our control. We are putting measures in place to prevent these disruptions from occurring for longer.

Post
    Juji on Forums - Thread - Direct

Naia will be down for an unscheduled maintenance beginning Thursday, April 11, 2019 at 6:15 p.m. PDT / 8:15 p.m. EDT for approximately 30 minutes.

With this maintenance:

  • A potential fix for server stability issues

If you have any questions about the changes taking place during this maintenance, please feel free to post them on the forums. We also encourage you to follow @LineageIIOps for maintenance and server status updates.


11 Apr

Comment
    Juji on Forums - Thread - Direct

Chronos is back up! We are checking to see if the performance has stabilized and will investigate Naia shortly.

Post
    Juji on Forums - Thread - Direct

Chronos will be down for an unscheduled maintenance beginning Thursday, April 11, 2019 at 3:30 p.m. PDT / 5:30 p.m. EDT for approximately 1 hour.

With this maintenance:

  • A potential fix for server stability issues

If you have any questions about the changes taking place during this maintenance, please feel free to post them on the forums. We also encourage you to follow @LineageIIOps for maintenance and server status updates.

Comment
    Juji on Forums - Thread - Direct

We are looking into this issue immediately.


04 Apr

Comment
    Juji on Forums - Thread - Direct
6 minutes ago, GoogleRU said:

@Juji, @Hime can I get an answer to this question?

The item is not on the list of items to be deleted when the event ends.

Comment
    Juji on Forums - Thread - Direct

This issue should now be fixed. Please try again.

Comment
    Juji on Forums - Thread - Direct
9 minutes ago, Makky said:

Funny that this NPC is pressent on other servers  and at Gludio server is misssing. I thought all servers have same Data. Something stinks here

There needs to be an owner of the Gludio Castle first and it has to be then set to the Light alignment for the Proclaimer NPC to spawn.

https://www.lineage2.com/news/gludio-castle-siege

Comment
    Juji on Forums - Thread - Direct

This issue should now be resolved. Please try to log into the Launcher and check if your receive your email verification code.

Comment
    Juji on Forums - Thread - Direct

This issue should now be resolved. Please try to log into the Launcher and check if your receive your email verification code.

Comment
    Juji on Forums - Thread - Direct
Just now, Jebaniutki said:

But what u need to do is sign to a website, get a code and input the code on the website, not on the launcher. After that, when you log in again on the launcher, it shouldnt ask for a code

This exactly. Sorry if I was not clear enough.

Comment
    Juji on Forums - Thread - Direct
Just now, Necrolyte said:

gFhM7qi.jpg

 

Did you try signing into the L2 website and verifying the code that way?