Kay

Kay



24 Feb

Comment
    Kay on Forums - Thread - Direct

Hello all,

We are putting the Public Test Realm into maintenance and deploying a new client at 6:45PM PT.

Stay tuned to this thread for more information on when you can expect the Season 1: Fellowship & Fire PTR to open.

Thank you for your patience :vulcan_salute:


23 Feb

Comment
    Kay on Forums - Thread - Direct

It should be good now.

Comment
    Kay on Forums - Thread - Direct

I’ll be there in a moment to check on this.


04 Feb

Comment
    Kay on Forums - Thread - Direct

Quick update, you shouldn’t need to work with CS to get your character righted - just follow the in game prompts and you should be good to go. As @Delakron said, apologies for the delay in getting character back in shape :vulcan_salute:


17 Jan


16 Jan

Comment
    Kay on Forums - Thread - Direct

That’s our intention, and why I said we were investigating, and actions may come from that investigation.

Comment
    Kay on Forums - Thread - Direct

I don’t have details to share.

In general, if someone is actioned against who believes they acted in good faith and according to the TOS, they can always appeal using the links provided on our site.

@cammie1 when I have more information on how we are addressing the conflict, me or someone from the team will update this thread.

Comment
    Kay on Forums - Thread - Direct

While I appreciate this reasoning, I recently learned that hippos don’t swim either - because they are super dense (essentially a tank with skin), they can’t actually float either.

2023 is the year of the Rabbit, so no room for hippos I suppose. Maybe next year. No promises obvs.

Comment
    Kay on Forums - Thread - Direct

Things get investigated, and actions get taken sometimes as a result of that investigation.

As far as the bug, and undoing the conflict, we are working on it. No ETA yet.

Comment
    Kay on Forums - Thread - Direct

Likely not, this issue is complex and can’t be undone too easily. In that same vein, players who have used this are being investigated and may face action as our repro shows it’s not something arbitrarily done.


14 Jan

Comment
    Kay on Forums - Thread - Direct

Initial investigation shows this is a complex problem, caused by the governor switching factions, and it won’t be resolved quickly unfortunately - we are considering all options, but don’t have an ETA for you. A Dev or CM will update this thread when we have an update.


13 Jan

Comment
    Kay on Forums - Thread - Direct

That was a different issue, this one we shouldn’t have to do that, but will keep folks informed.

Comment
    Kay on Forums - Thread - Direct

Not sure what you’re referring to, we are looking to address the mismatch of company leader/company/zone.

Comment
    Kay on Forums - Thread - Direct

Hi @cammie1, thanks for the post. We are seeing what we can do for this world. Hang tight.


09 Jan

Comment
    Kay on Forums - Thread - Direct

please send exploit reports to the email address

Read more

07 Jan

Comment
    Kay on Forums - Thread - Direct

This… is accurate. Love our QA though!

Comment
    Kay on Forums - Thread - Direct

Absolutely report in game, our moderation team is able to retrieve the convo with context and review the report much quicker. Unfortunately I don’t have access to the moderation tools. Devs just be devving.


06 Jan

Comment
    Kay on Forums - Thread - Direct

A fix is in test. Hoping to get it out soon after it’s approved/validated by QA.


03 Jan

Comment
    Kay on Forums - Thread - Direct

We are working on this. If you have additional information you’d like to share, please send that to the exploit email alias shared by our CMs in the official channel. Thanks :vulcan_salute:


29 Dec

Comment
    Kay on Forums - Thread - Direct

We have been investigating some of the potentially sus Trading Post contracts - all are legitimate, but some are being investigated as bots which we are reviewing. Nothing looks like a dupe is present though. We will continue to investigate.

If anyone is aware of a dupe issue, please send those reports to the exploit email. Instructions are somewhere in the official posts section of the forums.