about 3 years ago - LuisC - Direct link

Hi @Bairo,

Apologies, Devs team informed this bug was fixed with the last patch, are you still having this issue after login?

Regards!!

about 3 years ago - LuisC - Direct link

Hi @Bairo

I raised a TT to the Devs for further assistance, I will keep you posted as soon as a get an update.

about 3 years ago - LuisC - Direct link

Hi @Bairo,

Devs team informed that this issue was addressed on the last patch, they advised to log out completely from game client and steam, wait for 30 mins and log back in and that should fix the issue.

If the issue persist, the requested your logs and DxDiag for further investigation:

Instructions for generating a DXdiag: Open and run DxDiag.exe

Instructions for finding the in-game logs:

  1. Press Windows+R on the keyboard, type %appdata% and press enter.
  2. Open the most recent file from this folder: /AppData/local/AGS/LogBackups.

Paste the content on a pastebin using http://pastebin.com/ and share it here.

Thanks

about 3 years ago - NW_Mugsy - Direct link

I am escalating to see if I can get additional support resources helping with this issue.

about 3 years ago - DPR - Direct link

Should be fixed. Please verify @Bairo