MagmaReef

MagmaReef



30 Mar

Comment

If you believe that your ban was inaccurate, you are welcome to PM me to discuss further. However, since you claim your brother went looking for cheats, that seems unlikely.

Cheating bans are permanent and there are no warnings. We take this very seriously in order to ensure that everyone has a fair and fun time playing Fortnite.

Additionally, as stated here, we ban computers associated with banned accounts in order to prevent account churning to bypass our bans.


13 Mar

Comment

If you believe you were banned incorrectly, you can PM me the displayname associated with the account and I can look into it. Thus far, we have not seen any false positive bans related to EAC.


08 Mar

Comment

Originally posted by XnipsyX

So you can't speak on behalf of the two different anticheat codes you're forcing on your customers, but are knowledgeable enough to work in said department?

I don't care what you do when you're not playing Fortnite.

If players are flairing up that these anticheats are invasive and potentially ruin other gaming experiences while being equally ineffective that may be something to take into consideration.

Sorry, poor phrasing on my part. We don't monitor your activity in other games (or in general when not playing Fortnite), but we do want to ensure that Fortnite is fair for all of our players. As stated elsewhere in the thread, EAC will not run on your computer at all unless you launch Fortnite (or another EAC-protected game) - and then is only active for the duration of the game session.

Comment

Originally posted by Swaziwrestling

Failed to initialize BattlEye Service: Windows Test-Signing Mode not supported.

Windows Test-Signing mode is not supported while playing Fortnite. You'll need to disable that in order to play as it enables the loading of unsigned kernel drivers.

Comment

Originally posted by PVPPhelan

So you're willing to put out there that EAC will NOT be active at any time other than when I'm running Fortnite?

Is EAC running with the Epic Launcher or the actual Fortnite client? I leave that client logged in almost all the time.

Sorry, not just going to willy nilly let some Anti-Cheat with a seriously shit reputation install and run on my PC without more than just, "OH we don't do that anymore, we promise!!"

Correct, the EAC process is spawned when you click "Launch" in Fortnite, not while the Epic Games Launcher is active. You can check your process list and the service status to verify.

Comment

Originally posted by anarchotarian

I was prompted to run both EAC and BattlEye. Should that have happened?

Correct. Both will be installed on your computer, but only one will be active at a given time.

Comment

Originally posted by PVPPhelan

No, that's not the case and don't even try and sell that. I've played more BattleEye protected games than I care to count and never had the problems I've had with EAC.

You want to snoop on processes that hook into Fortnite... sure, but everything else I do on my PC is none of your god damned business. If I want to cheat in Assassin's Creed, that's my damn business. If I want to mod my Skyrim to BDSM My Lil Pony, that's my damn business. The moment your Anti-cheat starts poking around in my business, I uninstall your game.

EAC will be blocked. If I'm unable to login, your game will be uninstalled from every PC in my house and I will start chargeback proceedings on all my recent purchases from Fortnite.

I'm not a BattlEye rep, I'm not an EAC rep. I don't know how their products interact with other games you may have played. I'm part of Epic's anticheat team. I'm going to repeat this:

If you run cheat software at the same time as Fortnite, you will be banned.

Nothing about that statement has changed in the last 24 hours, regardless of which anticheat provider happens to be running on your computer. I don't care what you do when you're not playing Fortnite.

If you want refunds on purchases due to your account being banned for cheating, you are welcome to do so through the Player Support process and they will be granted.

Comment

Originally posted by PVPPhelan

EAC is a flaming pile of shit that will go off if you're running another anti-cheat at the same time. It will go off if you have a trainer for a single player game still loaded. "Hey, I was just Playing AC:O and ran a trainer to get gold, now I'm banned from Fortnite!" Yeah f**k EAC and everything about it even if it's a "NEW AND IMPROVED" version.

If you're running cheat software at the same time as Fortnite, you will be banned. That was the case before EAC and remains the case in the EAC+BE world.

Comment

Originally posted by PVPPhelan

Can we opt out of one of the two? I'll gladly use BattleEye, EAC might just make me find another game.

No, you cannot opt out of the installation. However, please note that the OP was mistaken about EAC's capabilities and it does not take screenshots of your desktop. EAC's eSports anticheat product (which is not what is implemented in Fortnite) is the product that does that.

Comment

Originally posted by [deleted]

I’m not worried about accidentally being banned from OTHER games because I only play fortnite at this point, but I’m worried about them taking screenshots of my game or any thing else, what if I’m typing in credit card numbers and they screenshot it or something?

TL;DR #2 is bad.

Please see elsewhere in the thread. The OP was mistaken and the EAC product implemented in Fortnite does not take screenshots.

Comment

Originally posted by [deleted]

[deleted]

Please see other comments - the OP was mistaken, those statements only apply to EAC's eSports anticheat which is not what we use for Fortnite.

Comment

Originally posted by [deleted]

[removed]

That is a standard statement in many software EULAs. Fortnite has the same statement in our own EULA.

Comment

Originally posted by [deleted]

[deleted]

Hi, as EAC posted here the information that you're relaying is inaccurate and related to a different product of theirs, not the anticheat implemented in Fortnite.

Fortnite has implemented both EasyAntiCheat and BattlEye and is splitting users between the two. We have full trust in both providers and are continuing to work to make Fortnite as cheat-free and fair as we can.

If there are any concerns, both our ...

Read more
Comment

Originally posted by FatPac00

Explanation: I get a launch error every time i try to launch the game that anti cheat is not installed

Evidence: https://imgur.com/a/5gxhk

If replicable how: It happens every single time i launch the game

Platform: PC

Update: i fixed this by going into Epic games > Fortnite > FortniteGame > Binaries > Win64 > EasyAnticheat and clicking on anticheat setup.exe and reinstalling it

Did you get a prompt to install EAC from within Windows when you first ran the Launcher?


05 Mar

Comment

Originally posted by Spiderking1

There have been multiple saying that they have been banned while not doing anything "bad". I guess epic f**ked up and accidentally banned some people

We have not had any false positive bans since November 20, 2017 (SMG bans). The OP can PM me with his displayname and I can look and determine why his account was banned.

Comment

We did not ban your other account based on player reports.

Comment

PM me with your display name and I can take a look to determine if it was a legitimate ban.

Comment

Originally posted by iorant

i have 25 pcs in my cyber cafe. all of them are banned before 10 days(and this happend suddenly). i dont use vpn, i forbid the use of hack tools, the hdd's are protected,i use "deep freeze" softwear and suddenly all my pcs are banned! even pc that the game was not installed,i installed the game,play 3 round solo game (by clean account) and the pc became banned! i believe you banned me because of multi ip use,but this doesnot mean that i am cheater. there is no other way to operate a cyber cafe without multi ips. I will be forced to unistall the epic launcer.

Can you send me the display name of a banned account so I can look it up?


28 Feb


27 Feb

Comment

Originally posted by nsuserdefaults

Well, legend has it Joel is still in the box. The rest of the team is fine I think.

Rekt.