MrPopoTFS

I appreciate the report and am going to send it off to our QA team for investigation, congrats on the Umbrella though!

Thanks for the report, I've sent this off to the QA team for further investigation.

Hey folks,

Wanted to drop in and confirm that we do have improvements coming in the v9.01 update to help mitigate the number of times players run into instances of buildings not properly loading in.

Let us know if you continue seeing this issue after the update releases. Thanks!

Awww, it's shy.

Thanks for the report, we're looking into it.

Update: We have a full fix for affected players in the v9.01 update that will provide compensation for any previously completed Challenges as well as a bonus!

Update: We have a full fix for affected players in the v9.01 update that will provide compensation for any previously completed Challenges as well as a bonus!

Update: We've released a fix that will prevent this issue from occurring to any more players moving forward. We're investigating ways to resolve this issue for players who have already been affected. We'll provide a status update when we have more information.

Update: We've released a fix that will prevent this issue from occurring to any more players moving forward. We're investigating ways to resolve this issue for players who have already been affected. We'll provide a status update when we have more information.

We're aware of an issue where some players on iOS devices are experiencing an increase in crashes after playing a few games. We are actively investigating this issue and will work to make improvements in the next client update.

This is definitely one of the things we're investigating. Thanks for clarifying that's what you're experiencing!

Right?! I can't wait to drop in!

We're investigating texture loading and performance issues and will provide an update as we get more info. 🛠️

We're investigating texture loading and performance issues and will provide an update as we get more info. 🛠️

If you're having trouble changing your email address, please reach out to our Support Team here: LINK

If you're having trouble changing your email address, please reach out to our Support Team here: LINK

Hey there, I'd love to help you resolve this issue! Mind answering a few questions for me...

1. When did you first make the purchase?
2. Which platform did you make the purchase on?
3. Which region are you playing on?
4. What's your username?

Thanks a bunch!

UPDATE: Thanks for all the responses! That's enough for us to investigate this further. We think we know what has happened and we'll get you guys sorted out as soon as possible. Nothing will be required on your end we'll just work on adding the contents back to the accounts. We're terribly sorry for the inconvenience this is causing.

Time to be stealthy.

Sneak into the v8.51 update tomorrow, May 2 at 5 AM ET(0900 UTC). There will be no downtime but you will need to download a client update.

Hey there!

We're working to resolve this situation with our partners and will provide an update once we have a clear path to resolution. Don't worry though, anyone who has been affected will either receive a full refund or the missing content they purchased.

Thanks for your understanding.

The Account Merge feature will be coming to an end on May 6, 2019. So be sure to submit a merge request prior to that date for any eligible accounts.

Note: Any "In Progress" Account Merge requests will still be completed as long as they're submitted prior to May 6. https://www.epicgames.com/fortnite/news/account-merge-end-date

The Account Merge feature will be coming to an end on May 6, 2019. So be sure to submit a merge request prior to that date for any eligible accounts.

Note: Any "In Progress" Account Merge requests will still be completed as long as they're submitted prior to May 6. https://www.epicgames.com/fortnite/news/account-merge-end-date