MrPopoTFS

MrPopoTFS



21 Apr

Comment

Originally posted by sixa-uchiha

• After plugging in headphones you have to restart the game for them to work

• Platform: PC

I'll go ahead and send this off to our QA team to investigate to see if there's anything we can do to resolve this.

If you plug the headphones in before starting Fortnite does it work ok?

Comment

Originally posted by Agent_Scorpio

Air Royale Challenges Not Unlocking

PC

I have less than 4 days to complete all of the challenges, and yet the last 3 challenges unlock in 4 days?

Thanks for the report! This is just a visual issue and they'll unlock and be available to complete on April 21.

Comment

Originally posted by riseoftheorange

Description: Builds sometimes don’t place on certain tiles.

Platform: Xbox one

Details: started happening yesterday. the piece was perfectly clean and the blueprint was transparent, but the build never placed. Moved one tile over and it let me place. Has happened to me twice, once with a stair, once with a launchpad

Replicating: no idea, seems to be random

Thanks for the report. If you run into this issue again be sure to report the location in-game as a bug using the title "Unable to Build" and leave the general location in the description. Additionally, if you are able to take any screenshots and leave a link to them that'd help us dig into this a bit further.

I've gone ahead and sent this off to our QA team to work on investigating this further.

Comment

Originally posted by BravoBet

Description: Can’t see teammates kills and banner when pressing start

Platform: Xbox One

Started Happening: 8.40

Details: It just shows there name now, and not the banner and elimination count.

Thanks for the report! I've sent this off to our QA team for further investigation.

Comment

Originally posted by joelxFN

Description: Shotguns not shooting/ shotguns shooting but doing 0 damage

Account Name: whos joel

Platform: PC

Started Happening: Months ago

Details: In certain situations and scenarios the shotguns do not shoot, and sometimes they’ll shoot, hit the person, and do 0 damage.

Hey there, thanks for the report! An issue with projectile weapons required us to disable server-side hit markers. In the v8.50 we're re-enabling server-side hit markers instead of client-side hit markers, which should help with seeing hit markers but no damage, especially with shotguns.

Can you be a bit more specific about when you run into the issue with shotguns not shooting?

Comment

Originally posted by cuddlybarracuda

I'm with bell, but I also get the same issue when I hotspot myself with my phone. And that's correct, I don't have the issue with any other games. I play in NA East

Thanks for the additional details! I've sent this info off to the QA team to investigate.

Comment

Originally posted by Pokevan8162

Description: Game randomly crashes, mainly when I get back to the lobby, and it doesn’t even show the unreal engine 4 crash report screen

Account Name: Pokevan

Platform: PC

Started Happening: 8.30, much more noticeable in 8.40 however

Details: I never used to get crashed before 8.30. I think it may have to do with native resolution(for whatever reason), as it has never happened when using stretched resolution and when i would use native during random times it would usually crash

Appreciate the details and additional details to help us track down what may be causing this issue. Thanks a bunch!

Comment

Originally posted by iG8

Description: 'Hold to Swap' feature does not work correctly

Platform: Xbox One

Started Happening: 7.40

Details: If you tap to pick up an item or spam tap to pick up an item it swaps it when you don't want to swap. Also, the hold to swap feature often does not even work when you hold. Can we have option to disable this feature as well?

Thanks for the report! We have some changes being made to this feature in the v8.50 update to try and resolve some of these issues.

Starting in v8.50, weapon pickup is now on the release of the Use button, rather than on the initial press.

Comment

Originally posted by InfectedGiraffe

Hearing random sounds throughout the entire match when there is no one in the area. Sounds such as:

  • Pulling out a weapon
  • reloading a weapon
  • People gliding through the air.

Happens on Xbox One

Thanks for the details and following the format! We are aware of this issue and have a fix coming in the v8.50 update to resolve these "ghost sounds".

Comment

Originally posted by Jugin011

Every match I play, several times I hear the audio of an enemy getting shot by a sniper, reloading a gun or loosing his shield, but every time I hear one of these things there is no one near me.

Platform: PS4 Pro

This bug started with patch 8.30 I believe and it continue in this patch.

Thank you!

Hey there!

Appreciate the report and wanted to drop by and confirm that we're aware of this issue and have a fix coming in the v8.50 update.


20 Apr

Comment

Originally posted by VoltsIsHere

No problem, I really appreciate that you guys are trying to fix these issues.

My CPU usage actually did get better after the v.8.40.1 Client Update, but it is still higher than it was in the past while playing Fortnite, and having Discord open for communication.

The FPS drops are very inconsistent, I have my FPS capped at 144 to match my monitor's 144hz refresh rate, I rarely am able to stay at around 144 FPS anymore, when it used to be pretty stable. Even stuff like switching my weapons and jumping causes my fps to decrease by like 20. My frames used to be 144 stable, but now they're around 120 and they fluctuate a lot.

When it comes to rendering issues, I'm referring to after jumping out of the Battle Bus and gliding down to your landing spot. I landed at Dusty Depot in one of my last matches played, the entire area wasn't loaded and I was just hovering across the ground, I couldn't jump properly, enemies were all around and there was nothing I could do ab...

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Perfect level of detail! Thanks so much, these are exactly the type of answers that help us really get down to the bottom of things. I've relayed this information to the QA team to provide additional context. Thanks again!

Comment

Originally posted by Blusummmas

I really hope you guys look into the survival xp.. thanks for this post by the way

Hey there, I just did a little digging and believe you're referring to the issue posted here.

Thanks for the callout! We're looking into that now.

Comment

Thanks for the detailed report! I've sent this off for investigation, we're looking into it!

Comment

Originally posted by DensestHeart5

Description: Not able to talk to some players in the lobby

Account Name: DensestHeart

Platform: PC

Start: Probably v8.30

Additional Details: I believe it's Xbox players that I cannot talk to in the lobby. I am able to speak to PC and PS4 players but I can't hear Xbox players. My other PC friend and PS4 friend can hear Xbox players though. So I was wondering if you could fix it or tell me a way to fix. I've reinstalled Fortnite completely and it didn't help. Thanks.

Update: It seems that I can't talk to PS4 players either. It was my mistake. One of my friends were playing on PC when they usually play on console. So it seems to be something related to PC to console voice chat.

Very helpful info and once again, thanks a ton for following the format! Gonna get this sent over to our QA team for further investigation.

PS: I wish I had a way to help you fix this right now, unfortunately, I do not. This sounds like an issue we'll need to look into and get resolved but the info you provided is a good step forward!

Comment

Originally posted by cuddlybarracuda

-I've been getting constant lag spikes every time I try to play. Ping goes from 30 to 300 every 5 seconds making the game unplayable -PC -started v8.40 -i tried changing the matchmaking region and reinstalling the game but nothing seems to be working :/

Do you mind letting me know which Internet Service Provider you use? I'm also assuming that you don't have these issues on any other games, correct?

Which region do you play in? Thanks!

Comment

Originally posted by jox_talks

I’ve had a similar thing happen. It was placed at the edge of the tile (where it should go), but the wall didn’t place behind the trap. The trap was there and operated as a trap, though it couldn’t be destroyed (couldn’t actually hit it or cause any damage to it) and also could be walked through.

Here it happens to me about 15 seconds in.

Edit: added link

Thanks for the details! I actually should have included that we are aware of this issue and have a fix coming for it in the v8.50 update.

Comment

Originally posted by VoltsIsHere

Description: Low FPS, rendering issues, hitching, and higher CPU usage

Account Name: Volts. (With the period)

Platform: PC

Started Happening: Probably v8.30, it's rather recent.

Details: My FPS is much worse, my CPU usage is higher than usual (might just be my PC), hitching is very prominent, structures and landscape fail to render much more frequently than before.

Thanks so much for following the format and providing so much info! Makes it very easy to understand the issue and details at a quick glance.

 

Couple of questions...has your CPU usage has remained high after the v8.40.1 Client Update that released yesterday morning? We had a fix in that build that should have helped resolved higher than normal memory use on PC.

 

Also, what kind of FPS drops are you noticing? What's your normal FPS vs your current FPS? Is it constantly low FPS or occasional drops? By rendering issues, are you referring to building loading in late or being low-quality textures?

 

When you experience any of these again, can you report it in-game with the title: v8.40 Performance Issues

Then provide what type of performance issue in the description.

 

Thanks again!

Comment

Originally posted by [deleted]

[deleted]

Appreciate the info! Sending this off for further investigation.

Comment

Originally posted by TinDragon

  • Description: Using a charge fragment does not properly reduce the cooldown of a TEDDY.

  • Platform: PC

  • Video: Will need to provide later, do not have one currently.

  • Issue began with 8.40

  • How to reproduce: Use TEDDY, pick up fragment, and use TEDDY again. Cooldown will remain at 1 minute with fragment.

Thanks a bunch for the details and following the format. Very helpful information!!!

I've escalated this over to our QA team for investigation.

Comment

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