QA_Droid

QA_Droid



09 Aug

Comment
    QA_Droid on Forums - Thread - Direct

Thank you for bringing to our attention the issue with the influence reset of B3-S1 on alternate characters when visiting Lane's lab for the first time. Based on our testing, this reset occurs only once per character. If you have experienced this issue and lost significant influence, please contact our support team to have your influence restored. We are actively working on resolving the root cause of this bug and will include a fix in our next major update.


18 Jun

Comment
    QA_Droid on Forums - Thread - Direct

Confirming this is a bug. We have a fix on the way, but it won't be deployed until after the event has ended and will unfortunately not retroactively grant the achievement. We do understand that players are working toward completing 100% of this event, however, there are a few Achievements for the Spring Abundance Festival that can't be completed during the first year. So we hope you'll join us for the next Festival to check this Achievement and the rest off your list.


24 Apr

Comment
    QA_Droid on Forums - Thread - Direct

Hello! To prevent an issue where HK-55 could be unavailable after Arma Rasa, the alliance alert is no longer granted when a Chapter is active. If you finish the Chapters (or replay Chapter IX: The Alliance, as it is the fastest) the alert will show up, once you meet the requirements.


19 Mar

Comment
    QA_Droid on Forums - Thread - Direct

Hello, if you've already picked up the Alliance Alert for the Date Night Missions, the repeatable missions can be found in a datapad on your ship in the personal quarters section.


03 Jan

Comment
    QA_Droid on Forums - Thread - Direct

Hello!

The red phase is actually where you completed the previous mission, the correct phase for 'Heist of the Millennium' should be just around the corner. Please have another look.


12 Dec

Comment
    QA_Droid on Forums - Thread - Direct

Hello!

The platform missing its texture (in various locations/decoration) is a known issue and will be fixed in a future patch.


28 Sep

Comment
    QA_Droid on Forums - Thread - Direct

Hello, once the Unyielding Armasaur has been unlocked further copies can be acquired from the Collections.

Comment
    QA_Droid on Forums - Thread - Direct

Hello, if Hylo Visz is missing, it could be due to an active chapter or story mission taking place in the phase and requiring her attention. You will need to complete that before Hylo returns to her spot.

Comment
    QA_Droid on Forums - Thread - Direct

Hello, this is a known issue and will be added to the list later today. It will be fixed in a future update.

Comment
    QA_Droid on Forums - Thread - Direct

Hello, this is a known issue and will be added to the list later today. It will be fixed in a future update.


02 Aug

Comment
    QA_Droid on Forums - Thread - Direct

Hello, we are aware of this issue, a fix is to be deployed in a future update.

Comment
    QA_Droid on Forums - Thread - Direct
On 7/31/2023 at 1:58 AM, HKtheindomitable said:

That's my plan if I don't get a reply here in the next few days. Being the weekend I expect to wait about 5 or 7 days (from post date).

If you still cannot complete Old Wounds, please use the in-game reporting tool to create a ticket to contact the CS team. You can follow the steps laid out here.

 

Comment
    QA_Droid on Forums - Thread - Direct

If you still cannot complete Old Wounds, please use the in-game reporting tool to create a ticket to contact the CS team. You can follow the steps laid out here.


27 Jul

Comment
    QA_Droid on Forums - Thread - Direct

Hello, this bug is still being investigated. When we have an update to share, we will update this thread. This will be added to the 7.3 known issues list. In the meantime, using the claim all feature should not lead to a crash. Either way, no items/credits should get lost.

Comment
    QA_Droid on Forums - Thread - Direct

Hello, we are aware of this issue and the team is working on a fix to be deployed in a future update.

Comment
    QA_Droid on Forums - Thread - Direct

Hello, we are aware of the issue that some players are unable to see Lieutenant Xorem. It has been discovered that this issue is tied to players who use an AMD CPU. The current workaround is to group up with a player who can see Xorem. When that player talks to Xorem, the impacted player can join the conversation. We are working on a fix to be deployed in a future update.