Saltypatra

Our server programmer has been looking into this over the morning.

Pew pew Archdeva stream today!

We are excedingly careful with bans. As mention ed in this thread, players can appeal bans, but they are not our highest priority in the support ticket queue, so responses can take some time. We are sorry for the inconvenience.

I won’t say we are never wrong, but it is quite rare in instances of cheating.

Originally published at: Swamp Things (Nintendo Switch) – Gems of War

New Ultra-Rare Troop: Swamp Rat The Swamp Rat will be available this week for 300 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time. New Legendary Troop: Basilisk The Basilisk will be available exclusively in Event Chests this week, and will…

Originally published at: Ice and Fire – Gems of War

New Ulra-Rare Troop: Snowy Owlbear The Snowy Owlbear will be available this week for 300 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time. New Legendary Troop: Ursuvius Ursuvius will be available exclusively in Event Chests this week, and will make…

This is a known issue, sorry for the inconvenience!

Originally published at: Invasion Weekend: Daemon (Nintendo Switch) – Gems of War

Returning Invasion Troop: Sir Mordayne Sir Mordayne has returned to lead the Daemons during this weekend’s Invasion. You can get him from the Event shop during this event. New Weapon: Infernal Voulge This weekend it will be available in both the Event shop, and in the Soulforge.

Originally published at: Raid Boss Weekend: Zhul’Kari – Gems of War

Returning Raid Boss Troop: Tarantella Tarantella has returned to lead Zhul’Kari during this weekend’s Raid Boss. You can get him from the Event shop during this event. New Weapon: Aranaean Bloom This weekend it will be available in both the Event shop, and in the Soulforge.

Thanks for sending that through. I’ve let support know but it’s EOD, so I may not have a reply until after the weekend.

Has anyone else experienced this issue? The presence of 2 white pet food typically means that a rescue was already active. Had it been some time since your game hit the servers, and maybe there was a delay?

If some more people could weigh in that would help greatly. When a pattern is established we can investigate this further. This is potential issue with room for failure or slow server connections, so I want to make sure it’s reproducible before passing it on.

I can confrirm that the RNG, weighting, and task definitions have not been touched for this Campaign. There is a list of tasks that the game can randomly choose from, and this week we saw an combination which stopped players from completing the tasks early due to the timing of Dungeons and the Adventure Board.

I have passed on the player sentiment to the developers and they are looking into it. Unfortunately I don’t have anything else to add at this time while it’s being discussed.

(Also sorry for this post going missing for about 2-3 minutes! I accidentally deleted it and had to restore it. My apologies, I don’t know how that happened? All sorted now though.)

@Buran if you could please provide your ticket number that would help us greatly. <3

I can confirm that our support is very backed up. Technical issues, purchase issues, and account recoveries take priority over our other ticket types.

When mentioning Android, please include your device and OS. (This really helps me!)

I’ve passed on to the team that this is encountered more when combining medals (not just in epxlore runs) in the hopes that it helps us narrow things down. Thank you.

This issue should be fixed! Let us know if you continue encountering it.

No word on dates for the update, which is on brand.

Got an update already, our team has figured out what is causing this issue. They are working on a fix and are hoping to have it out in a few days. (Depending on whether it’s a server side fix.)

I’ll update you all soon.

If it would please my viewers I will run this team.

Also, please include your invite code.

I spoke to the team about this is...

Here to say what @Snooj did.

There is a list of possible Campaign tasks, and RNG selects tasks from that list. I have passed the feedback onto the team, and they are looking into it for the future.

When I know more I will post again.