Sarealac

Hello everyone!

Thanks, @ForossanFlint for the explanation!

Please make another post and make sure to copy the template on it, just like ForossanFlint explained

Hello @Coste and welcome to our Community!

Seems like you copied the wrong template. Please make another post and make sure to copy the bug template and paste it

Hello everyone.

This issue is being investigated and we really appreciate all the information you gathered!

Meanwhile, feel free to send us any more information that you think is relevant.

@Castle117c, in regards to refunds, please contact the store where you purchased the game, in your case it would most likely be Sony

Let me know if I can help with anything else.

Hi everyone!

Just like it was mentioned, we are aware of this issue and we’re trying to fix it as soon as possible!

If you’d like more assistance in this regard, make sure to poke our staff over at the Help Centre here: https://funcom.zendesk.com/hc/en-us and choose the in-game purchase option, please!

We appreciate your patience and understanding in this regard.

Hiya everyone!

At the moment, there isn’t much my colleagues on Zendesk can do to help transfer characters since there were issues with this feature and we’re still trying to get a fix for it, this also applies to the characters that are currently stuck in limbo.

Dana explains everything here: Disabling Character Transfers

We understand it’s a frustrating situation and we appreciate everyone’s patience and understanding.

Let me know if I can help with anything else ...

Hello @EduMariano,

We are aware that Players are having issues accessing some Official Servers. We will add your information to our current report.

We appreciate your patience and understanding while we look into this!

Hello @Calador,

We are aware that Players are having issues accessing some Official Servers. We will add your information to our current report.

We appreciate your patience and understanding while we look into this!

Hiya @Tephra.

Thank you so much for your report and thorough information.

I reported this issue and we will try to investigate it as soon as possible, meanwhile, we appreciate your patience.

If any more information pops up, feel free to reach out to us

Hello @rezinator!

Please submit your bug report with the provided template so we may assist you.

Once you start a new post you will be met with the template, please fill in all the information requested before posting!

Thanks in advance.

Hello everyone!

Please submit your bug report with the provided template so we can assist you.

Once you start a new post the template will show, please make sure to fill in all the information requested as it’s necessary to our investigation.

Thanks in advance.

Hello,

Thank you @Jimbo I will take a look as soon as possible!

Hello everyone!

We are aware of this issue and we’re currently investigating what is causing these crashes.

If you could please let us know in what servers this issue is most common and if it happens in specific areas of the map it would help our investigation a lot!

Hello everyone!

Thank you so much for your report and thorough information.

I reported this issue and we will try to investigate it as soon as possible, meanwhile, we appreciate your patience.

If any more information pops up, feel free to reach out to us

Hiya @pecun and welcome to the Forums!

Thank you for reporting this issue to us.

Could you please let me know if you are receiving any sort of error message?

If you could also check your Task Manager and look for the ConanSandbox, just so we can be sure if the game is running in the background or not

Thanks in advance.

Hello @jpmonk,

Thank you for reporting this to us.

We’ll make sure to add this information to our current investigation and if anything else pops up that may be relevant, feel free to reach out to us!

Hello everyone and welcome to Forums @ilya2141!

Just like @Azazane said, it seems you copied the wrong prompt. Please make another post and make sure to fill in all the requested information so we can investigate your issue!

Thanks in advance

Hello everyone.

We are aware players are having issues connecting to some servers and we’re looking into what may be causing this.

We will add this information to our current report and if anything else pops up feel free to let us know.

Hello Everyone!

Thank you for reporting this issue.

We are aware that some servers are having this kind of issue and we’re looking into it. I’ll be sure to add this information to our report!

We appreciate your patience and understanding in this matter and if any more information pops up, feel free to reach out to us.

Hello @GodlyVoice.

Thank you so much for your report and thorough information.

I reported this issue and we will try to investigate it as soon as possible, meanwhile, we appreciate your patience.

If any more information pops up, feel free to reach out to us

Hello everyone and welcome back @RealLifeShadow!

Thank you so much for your report

I reported this issue and we will try to investigate it as soon as possible, meanwhile, we appreciate your patience.

If any more information pops up, feel free to reach out to us