Sarealac

Sarealac



05 Jan

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone!

I’ll make sure to add server 8121 to our current investigation! Thanks for the information :smile:

If there’s anything else that might be relevant to our report, feel free to reach out!


04 Jan

Comment
    Sarealac on Forums - Thread - Direct

Hello @wiggles and welcome back :smile:

Thank you for your report.

We are aware some of our servers are exhibiting this kind of behavior and we’re currently investigating what may be the root of the issue.

I will add this information to our on-going report.

If there’s anymore information you would like to share, feel free to reach out :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @El_Parthau!

Could you let us know if this issue happens on the Official Servers or in the Offline game?

Please also let us know if you are running any mods with your game!

Thanks in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone!

Could you share with me the Official Server number where you are experiencing this lag?

Thanks in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone!

Thank you for your report.

Please make sure to use the given template when reporting a bug. This template shows most of the information we need to investigate the issue!

I will be closing this post, but please make sure to report this problem again with the template :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone!

Thank you for your report.

Could you let us know if this behavior happens in Single Player or in our Official Servers as well?

Thanks in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @OldMeme and welcome to the Forums!

Thank you for your report.

We are aware our servers are exhibiting this behavior and we’re currently investigating what may be the root of the issue.

I will make sure to forward the information you sent and add it to our current report!

If you remember anything else that might help us, let us know :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @DelmaEliane!

We’re sorry for the delayed response.

We are aware that some of our servers are exhibiting this behavior. Could you please share the Official Server number so we can add it to our current investigation?

Thanks in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone!

Thank you for your report @Opm, but we will need you to use the bug report template given so we can investigate the issue.

This template has marked most of the information we need, so please make another post and make sure to copy it! :smile:


03 Jan

Comment
    Sarealac on Forums - Thread - Direct

Hello @PirateSnacks and welcome to our Community!

Please make sure to use the provided template when submitting a bug report so we may assist you as fast as possible!

Comment
    Sarealac on Forums - Thread - Direct

Hello @Thorgrim918 and welcome to our Community!

Please make sure to use the provided template when submitting a bug report so we may assist you as fast as possible!

Comment
    Sarealac on Forums - Thread - Direct

Hello @Hons and welcome to our Community!

Please make sure to use the provided template when submitting a bug report so we may assist you as fast as possible!

Comment
    Sarealac on Forums - Thread - Direct

Hello @jgibson75!

In case you are still experiencing this problem, could you send us a screenshot of your list of Servers so we can investigate

Thank you in advance.

Comment
    Sarealac on Forums - Thread - Direct

Hello @Hoosey2 and welcome back :smile:

We are aware some of our Servers are exhibiting this kind of issue. We are investigating what may be the root of this and we will try to solve it as soon as possible.

Thank you for your report and if any more information pops up, feel free to contact us!

Comment
    Sarealac on Forums - Thread - Direct

Hello @inker5279.

We are aware some of our Servers are exhibiting this kind of issue. We are investigating what may be the root of this and we will try to solve it as soon as possible.

Thank you for your report and if any more information pops up, feel free to contact us!

Comment
    Sarealac on Forums - Thread - Direct

Hello @Dzonatas!

Could you please provide a screenshot of the error message you are receiving?

Thanks in advance.

Comment
    Sarealac on Forums - Thread - Direct

Hello @Yomagasa,

Could you please provide a screenshot of the error message you are receiving?

Thanks in advance :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello @yahyasahloul!

We do not have any restrictions on our side that may cause this connection refusal.

Please make sure that your connection to Steam or Epic Games Store is still intact, as this may be the root of the issue.

This link might help you check the Steam connection: https://steamdb.info/

Hope this helps, but if I can assist with anything else, let me know :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone!

We do not have any restrictions on our side that may cause this connection refusal.

Please make sure that your connection to Steam or Epic Games Store is still intact, as this may be the root of the issue.

This link might help you check the Steam connection: https://steamdb.info/

Hope this helps, but if I can assist with anything else, let me know :smile:

Comment
    Sarealac on Forums - Thread - Direct

Hello everyone!

We understand this issue is quite frustrating to you all, but, just to clarify, we do not have any restrictions on our side that may cause this connection refusal.

Please make sure that your connection to Steam or Epic Games Store is still intact, as this may be the root of the issue.

This link might help you check the Steam connection: https://steamdb.info/

Hope this helps, but if I can assist with anything else, let me know :smile: