Trello

Description We’re investigating reports of FPS issues on PC following the Chapter 2 release.

UPDATE: We appreciate the videos you sent us showing the FPS issues you’ve been seeing on PC. With v11.01, we’ve made good progress addressing your concerns, as we’ve improved the impact that rapidly turning the camera has on performance. Please note that this improvement will feel slightly more noticeable on higher-end PCs than on lower-end ones.

We are still working to address your concerns, and we’ll keep you updated with our progress.

UPDATE 2: Our monitoring shows that v11.01 has resolved these issues.

Thank you again for assisting in our investigation.

Discussion Thread Internal

Platforms All

Work Around None.

JIRA FORT-222370

Description Friends may not be appearing in the Friends list.

Discussion Thread Internal

Platforms All

Work Around Restart the game client to resolve this issue permanently.

JIRA FORT-220601

Description Friends may not be appearing in the Friends list.

Discussion Thread Internal

Platforms All

Work Around Restart the game client to resolve this issue permanently.

JIRA FORT-220601

Description Friends may not be appearing in the Friends list.

Discussion Thread Internal

Platforms All

Work Around Restart the game client to resolve this issue permanently.

JIRA FORT-220601

Description The red style variants of the Cosmic Cleavers Pickaxe and Pixel Pilot Glider aren’t granted when you unlock the Eternal Voyager Outfit and Back Bling styles.

Discussion Thread Reddit thread 1

Platform All

Work Around None

JIRA FORT-221139

General Reports of FPS issues on PC.

Friends not appearing in the Friends List.

Battle Royale...

General Reports of FPS issues on PC.

Friends not appearing in the Friends List.

Battle Royale...

General Reports of FPS issues on PC.

Friends not appearing in the Friends List.

Battle Royale...

Description Players don’t receive healing or Shield when destroying Slurp Barrels.

Discussion Thread Internal

Platforms All

Work Around None

JIRA FORT-222549

Description Changing the Fog or Lighting settings on an island will not properly make the settings change.

Discussion Thread Internal

Platforms All

Work Around None

JIRA FORT-214253

Description The “Get an elimination from 50m or further” Open Water Challenge does not always track progress when in Duos and Squads playlists.

Discussion Thread Internal

Platforms All

Work Around None

JIRA FORT-222098

Description A certain spot above the ground of Frenzy Farm is causing players to get instantly eliminated.

Discussion Thread Internal

Platforms All

Work Around None

JIRA FORT-222247

Description When a player’s character is backed up against the camera to the point where the character is not visible, the player may be unable to use an item they swap to.

Discussion Thread Internal

Platforms All

Work Around None

JIRA FORT-222066

Description After obtaining/upgrading the Battle Medal for getting 4 eliminations in a match, the Daily Punchcard may remain on-screen for the remainder of the match.

Discussion Thread Internal

Platforms All

Work Around None.

JIRA FORT-219155

Description After a player is eliminated in a Squads match, the “Ready Up!” button does not appear until the player’s entire party is eliminated.

Discussion Thread Internal

Platforms All

Work Around None

JIRA FORT-222271

Description Clicking “claim” on a Llama in the Loot Tab will put it directly into your Llama queue instead of opening it directly. Go into your queue via hot key to find your newly claimed llamas.

Discussion Thread Discord

Platform All

Workaround None

JIRA

Description We are aware and investigating reports of settings, including keybinding and party settings, returning to default upon the launch of Chapter 2 - Season 1.

UPDATE: This issue has been addressed on PlayStation 4, PC, Mac, and Android with v11.00.1. It will be addressed on Xbox One, Nintendo Switch, and iOS when v11.00.1 comes to those platforms.

With the fix in v11.00.1, the settings for players who haven’t logged in since the launch of Chapter 2 will remain as they were.

UPDATE 2: v11.00.1 has been released on Xbox One and Nintendo Switch.

UPDATE 3: v11.00.1 has been released on iOS.

Platforms All

Work Around Re-configure your settings manually.

Description We are aware and investigating reports of settings, including keybinding and party settings, returning to default upon the launch of Chapter 2 - Season 1.

UPDATE: This issue has been addressed on PlayStation 4, PC, Mac, and Android with v11.00.1. It will be addressed on Xbox One, Nintendo Switch, and iOS when v11.00.1 comes to those platforms.

With the fix in v11.00.1, the settings for players who haven’t logged in since the launch of Chapter 2 will remain as they were.

UPDATE 2: v11.00.1 has been released on Xbox One and Nintendo Switch.

UPDATE 3: v11.00.1 has been released on iOS.

Platforms All

Work Around Re-configure your settings manually.

Description We are aware and investigating reports of settings, including keybinding and party settings, returning to default upon the launch of Chapter 2 - Season 1.

UPDATE: This issue has been addressed on PlayStation 4, PC, Mac, and Android with v11.00.1. It will be addressed on Xbox One, Nintendo Switch, and iOS when v11.00.1 comes to those platforms.

With the fix in v11.00.1, the settings for players who haven’t logged in since the launch of Chapter 2 will remain as they were.

UPDATE 2: v11.00.1 has been released on Xbox One and Nintendo Switch.

UPDATE 3: v11.00.1 has been released on iOS.

Platforms All

Work Around Re-configure your settings manually.

Description Some Challenges, such as landing at POIs or opening Chests at named POIs, will not consistently track progress.

Discussion Thread Internal

Platforms All

Work Around Trying to complete a Challenge again will often grant progress properly.

JIRA FORT-222028