Ubi-AJ

Ubi-AJ



18 Feb

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Originally posted by Every-Rope-7411

The chat wheel should respond to the direction of mouse movement, not the position of the cursor.
If the cursor is on the far left side of the screen moving it directly up or down won't in fact select the top or bottom options on the wheel, but the top left and bottom left positions.
It also means you have to move the mouse all the way across the screen if you want to select an option on the right side of the wheel because it remembers the position the cursor was in from the last time you used the menu.
You can't just open it, swipe up and close it, you have to open it, look for the cursor and carefully move it into the right position.
https://www.youtube.com/watch?v=7o34DJgjwHQ

Thanks. This gives me everything I need to raise the issue.

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Would it be possible to capture some video in the lead up to this happening? Not possible once the crash happens obviously but some clear footage of the build up to losing the sound would be useful.

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Would you be ok with us potentially sharing this on the main Twitter account at some point?

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Can you provide some video footage of the issue? To be honest it's hard to grasp it based on a still image. (But that sounds right based on your description tbh)

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Love it!

Would you be ok with us potentially sharing this on the main Twitter account at some point?


17 Feb

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Progress is saved to your Ubisoft Account so you would most likely need to re-link. If you are facing issues, this is something Ubisoft Support can help with.


15 Feb

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Originally posted by ibe1234

When is it gonna be "Very very soon™"?

A smidgen less than a tad

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Very soon™️


14 Feb

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Originally posted by RainbowSixThermite

Thanks! :) Do you have a favorite Archæn foe?

Lurkers, but probably only because I'd say they kill me the least!

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We've flagged the issue to the team. It's most likely something that's been done in error.

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I can't say for certain as I don't have all that happened but I imagine one of the 3 players had voted to extract. Then 1 player got KO'd so it left you with 2 players and 1 vote to extract cast so the Extraction countdown started.

Why you were KO'd? I believe you aren't actually on the Extraction pad when it hits zero.

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We've had a couple of reports of this issue and the team is aware. Thanks for the video, it should be useful.

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Talk about running the gauntlet!

Would you be ok with us potentially sharing this clip on the main account at some stage?

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When you turn left after closing the Airlock and there's just a Tormentor and Apex chillin'

Well done to survive that!

Would you be ok with us potentially sharing this on the main account at some stage?

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For the Trophy it’s something you’d need to contact Ubisoft Support about.

As for your settings seemingly resetting between different platforms, that’s not actually an issue but it’s due to the fact that your settings are actually saved to the platform rather than your Ubisoft account. I believe this is typical of Crossplay games. All your progress and skins should carry over just fine.

There is a separate issue of settings resetting that appears to be affecting Xbox which is something that’s being looked into. I believe there was/is the same issue on Siege.

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Any footage of the actions performed before this?


13 Feb

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Do you have crossplay turned off by any chance?


12 Feb

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We’d need some footage of the lead up to getting stuck, if it happens again.