Ubi-OhtheBliss

Hi Milk_Ape.-,

Could you please try this FAQ. If this doesn't help to solve the issue could you please check that your firewall is not blocking the game or BattlEye from launching.

Hey TheReaper_SKY,

Can you let us know what troubleshooting, if any, you have already tried?

If you could also open a support ticket and upload your MSInfo and DXDiag and provide us with the ticket number so we can look into this further for you.

Hi Dimple_123,

Sorry to hear you haven't received your credits, they can take 24 hours to show up in game as it can take 24 hours for the payment to process. If it's been longer than 24 hours please upload a full screen image showing your receipt from the orders page on the Microsoft website to a Support ticket.