Ubi-Tacet

Ubi-Tacet



16 Feb

Comment
    Ubi-Tacet on Support Forums - Thread - Direct

Hi @Katsoeli and welcome to our discussion forums!

I'm sorry to hear that you're experiencing this issue on AC Valhalla.

Thank you for this workaround @azullFR! ...

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Comment
    Ubi-Tacet on Support Forums - Thread - Direct

Hey @Gauxllow and welcome to our forums. 😊

I'm sorry to hear that you are unable to find Brigid in the settlement.

Could you provide us with a video showing that Brigid can't be found anywhere in the area so we can forward this for investigation?

Could you also make sure that your game is updated and also try these troubleshoot...

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Comment
    Ubi-Tacet on Support Forums - Thread - Direct

You're welcome! 😊

If you're still encountering the issue after trying this workaround, please let us know.

Comment
    Ubi-Tacet on Support Forums - Thread - Direct

Hey @tjmax75 and welcome to our discussion forum!

I'm sorry to hear that you have issues accessing your previously bought copy of Assassin's Creed Valhalla since you unsubscribed to Ubisoft+.

Could you perform these troubleshooting steps and let us know if the issue remains?

If you have any question, please let us know! 😊
...

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Comment
    Ubi-Tacet on Support Forums - Thread - Direct

The issue has been brought forward to the Game Team for investigation.

Make sure to check News and Announcements as every important information regarding updates will be shared there.

Comment
    Ubi-Tacet on Support Forums - Thread - Direct

As @azullFR stated, the workaround would indeed be to go to another city and change your mount to a horse.

Please note that with Post-Launch support for Assassin's Creed Valhalla coming to an end, the development team is unable to address this particular issue, so I would advise sticking to this workaround for now.

Apologies for the inconvenience caused.

If you have any further question, please let us know. 😊

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Comment
    Ubi-Tacet on Support Forums - Thread - Direct

Hi @Rapiegu and welcome to our forums!

I'm sorry to hear that you're experiencing crashes in game after the patch update.

Do you get any specific error messages/codes when crashing?

Could you also try these troubleshooting steps and let us know if the issue remains please?

If you have any further question, please let us know. 😊...

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Comment
    Ubi-Tacet on Support Forums - Thread - Direct

Thanks for the update. 😊

Some issues cannot always be reproduced from the dev's side, which is why pictures and videos are necessary.

If you need help providing screenshots in the future, please let us know.