Original Post — Direct link

Hi.

I did purchase Assasin's Creed Valhalla last year and had been playing fine.
Few months ago, I did sign up for Ubisoft subscription and that ended.

now I cannot play already purchased Assasin's creed Valhalla and also Division.
The play button is greyed out.

Do you know what I need to do in order to play games purchased already?

Thanks,
tjmax75

about 1 year ago - Ubi-Tacet - Direct link

Hey @tjmax75 and welcome to our discussion forum!

I'm sorry to hear that you have issues accessing your previously bought copy of Assassin's Creed Valhalla since you unsubscribed to Ubisoft+.

Could you perform these troubleshooting steps and let us know if the issue remains?

If you have any question, please let us know! 😊

I have also edited the name on your post for safety and security measures.