UbiCovah

Thanks for caring about the community! Please submit in-game and at support.ubi.com with detailed supporting documentation for the team to review. Support cannot expedite player reports over forums.

Most likely, this is an authorization hold. Please contact your financial institution for more information.

Hey, TBG.svkTomin!

The only transaction that is showing up on our end is the one that completed successfully. Apologies for the inconvenience.

Thanks

Hey, N2013! Sorry to hear that you are experiencing this issue. Have you tried any of the troubleshooting here?