UbiSoftSempai

Hello Hobbit, welcome to the Ubisoft forums! Can you please do the following?

1) Please turn the console off and unplug it from the wall for at least two minutes before plugging it in again. <--- Very important!
2) After clearing the cache, go to My Games & Apps -> Manage Game -> Add-Ons and install the Season Pass.

That should fix the issue for you. If not, please reach out to our support team. Thanks!

Originally Posted by TheSequacious
I turned 18 in March of this year and my DoB is incorrect on my account. My Date of Birth on UPlay is set as 15/11/1997 when it is in fact 19/03/1997. When I attempt to change it by editing my details it reverts back to 15/11/1997 no matter what I do. The support pages are useless as there's either always an error or the question/request just doesn't submit.

Hello TheSequacious,

In order to change the birthdate on your account, please call ... Read more