Valseek

Valseek



12 Jul

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Hi everyone,

Based on community feedback for the new Daily and Weekly Challenges that went live today, we've decided to make adjustments to those that require players to complete the Eviction Notice Public Event.

  1. For the Weekly Challenge to "Complete the 'Eviction Notice' Daily Challenge," we're reducing the number of times players need to complete the Daily Challenge from 5 to 2.

  2. We are also adding a bonus Daily Challenge to the lineup every day starting tomorrow, July 13, through July 18. This will give players an extra opportunity for S.C.O.R.E. in case they're unable to complete the Eviction Notice Daily Challenge each day.

Thank you for sharing your feedback with us! The above changes are now live. We hope they will help you along on your journey to Rank 100!


01 Jul

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Hi /u/Frysy-, I sent you a PM requesting some account information so the dev team can take a closer look at this and hopefully reproduce it internally. Thanks!


25 May

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You're right that this bundle was not properly granting the Free States Vending Machine Skin to players who unlocked it in the Atomic Shop. We've fixed this issue now, so all future players who pick up this bundle will receive the Vending Machine Skin correctly.

We're also going to grant the Skin to you and any other players who should have received it within the next couple of days. Thank you and we apologize for any inconvenience in the meantime!

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Hi! You're correct that the Free States Vending Machine Skin is supposed to be included in the Free States Revolutionary Bundle. Unfortunately, the item wasn't being granted to players who unlocked the bundle. We've now fixed this issue, and players who unlock the bundle will now properly receive the Free States Vending Machine Skin.

We're also going to grant the Skin to any players who should have received it, but didn't. We're currently collecting the list of accounts affected by the bug, and we'll begin adding the missing item to those accounts within the next day or two. Apologies for the inconvenience and thank you for reporting this!


26 Apr

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EDIT (Apr 27): We're still actively working on a solution and should have more details to share with everyone tomorrow. Thank you for your patience!


Hi all, we're seeing your reports about rare rewards not dropping during Meat Week, and we're actively investigating. I don't think I'll have any new info to share with you today since we're still looking into the root cause so that we can address it. But I'll keep you all updated with new details as soon as I have them.


31 Mar

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Hello! The mention of double S.C.O.R.E. in the MOTD has been corrected to "bonus Daily Challenges".

Thank you for the report and apologies for any confusion!


09 Mar

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Hi everyone, I posted the below message in our Discord but wanted to make sure everyone here also knows that we're actively looking into this.

We're currently aware of reports that several community-driven C.A.M.P. building techniques are no longer working following yesterday's hotfix for 76. While I do not yet have any new details to share, please know that we are actively reading through your posts on this and discussing our options for bringing these techniques back to the game.


15 Feb

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Hi all, thank you for the reports.

We've confirmed that the "Craft a Legendary Weapon" Weekly Challenge isn't progressing properly, and so we've pulled it from the current Challenge lineup. We know it's no fun to remove Challenges, so we're going to be adding two extra Weekly Challenges to next week's lineup so that you don't miss out on any S.C.O.R.E. (and so that you can get a bit more as a way to make up for today's issue). Thanks for sticking with us!


26 Jan

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Originally posted by Valseek

Thanks for the reports! We're actively working to resolve an issue affecting the social menus, and now seeing friends lists recovering on some platforms. We're still in the process of resolving this, and we're going to get your social menus back in action as soon as we can.

Additionally, we're separately investigating reports of client crashes happening shortly after logging in to the game. We will get this fixed up as soon as possible, as well.

Apologies for the inconvenience that the social menu and crashing issues are causing folks in the meantime. We're on the case!

As an update, we've resolved both the social menu issue and the crash some players were experiencing after login. Thank you for your patience!

Comment

Thanks for the reports! We're actively working to resolve an issue affecting the social menus, and now seeing friends lists recovering on some platforms. We're still in the process of resolving this, and we're going to get your social menus back in action as soon as we can.

Additionally, we're separately investigating reports of client crashes happening shortly after logging in to the game. We will get this fixed up as soon as possible, as well.

Apologies for the inconvenience that the social menu and crashing issues are causing folks in the meantime. We're on the case!


13 Dec

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Hi all, thank you for the reports on this. We're definitely seeing the threads and discussions on this and we are investigating. It's early, so I don't have a timeline on a fix currently, but just wanted you to know we're aware and looking into it! Apologies for the inconvenience in the meantime, I know it's frustrating to have things freeze up on you.

For now, as others have mentioned, you should be able to avoid this by waiting a couple of seconds in between using consumables.


09 Dec

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Originally posted by Benevolay

Please make sure to check the daily/weekly challenges to make sure no future ones were planned to use the gun like the first day's challenges did.

We're replacing those challenges for now as well!

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Hi everyone,

We’re aware of an issue causing Xerxo’s Gamma Gun, the Rank 2 reward for Season 7, to only spawn as a level 15 item instead of scaling to match your character’s level. Currently, we feel that too few players would find this weapon useful in combat, and we have decided to replace it and Gamma Round rewards on the Scoreboard.

Instead, upon reaching Rank 2, you will be able to claim a reward of 10 Legendary Modules. Ranks 3 and 23 now award Carry Weight Boosters and Basic Repair Kits, respectively, rather than Gamma Rounds. Don’t worry if you’ve already claimed Xerxo’s Gamma Gun or the Gamma Rounds--You can revisit the Season 7 Scoreboard to reclaim Ranks 2, 3, and 23 to receive your Modules, Carry Weight Boosters, and Repair Kits.

We've already made these changes in game a few moments ago, and you should now be able to claim the new rewards. Please note that you may need to close and re-launch the game for them to become c...

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Hi! We are aware of some reports that nearby corpse looting / area looting can feel like it's working inconsistently at times. We're still in early stages of investigating, but I wanted to let you know that we are seeing players' reports and looking into them. Thank you!

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Hi! Thanks for the reports on this. We implemented a fix that should prevent this from happening going forward. Please reach out if you run into this error or get kicked from the game at all due to nearby corpse looting and we'll make additional changes.

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We implemented an fix that should prevent you from receiving this error message and being kicked from the game due to looting lots of nearby corpses at once. Please let us know if you continue to encounter this issue at all, and we will keep making adjustments. Thank you!


08 Dec

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Hello! We implemented a fix and the Season 7 allies should be appearing correctly now after claiming them as rewards. Thank you for reporting this to us!


18 Nov

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Hey folks, it looks like our community calendar has some outdated information for this weekend. We've moved Caps-A-Plenty and a Purveyor 25% off sale to next weekend, November 25-29 (alongside the Scrip Surplus event there) to better line up with Thanksgiving/Black Friday. Apologies for any confusion. If there are any other date changes on future community calendars, we'll make sure that information gets updated.


19 Oct

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Thanks for the report! Sent you a PM asking for more information.

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We're looking into this, thank you for reporting it to us!