Valseek

Valseek



03 Feb

Comment

Originally posted by Valseek

Thanks for the reports, folks. We're investigating this login issue right now. Will keep you updated as soon as I hear any new info about this.

Ok, as an update, we're starting to see that some players can log back in now. However you may still have a little trouble if you have Multi-Factor Authentication on your account. We're working to fix that as well, hang tight!

Comment

Originally posted by Festegios

Same issue on PS4, I followed the steps to reset my password on Bethesda.net but there is no way to edit it on console

Hi! You shouldn't need to actually reset your password. It's an issue on our end and we're working to get it fixed up ASAP.

Comment

Originally posted by Rayden666

Please don't unplug the servers during SBQ events, that's just rude. :p

I didn't mean to, I just tripped over the cord!

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Hi! Don't worry, you don't need to do anything. We're actively investigating an issue that's preventing players from logging into a number ZeniMax games. Will let you know as soon as we have it fixed up!

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Hi! This isn't related to suspensions or bans. We're currently looking into an issue that's preventing logins on multiple platforms. The team is aware and working on it right now.

Comment

Thanks for the reports, folks. We're investigating this login issue right now. Will keep you updated as soon as I hear any new info about this.


02 Feb

Comment

Originally posted by Valseek

Hi everyone, sorry for the trouble but thank you for reporting it to us. We're investigating this as we speak!

This should be fixed up now and you should be able to log back in!

Comment

Originally posted by Valseek

We're investigating this, sorry for the trouble! Hang tight. I'll let you know as soon as I have any updates.

We believe this is resolved now, and you should be able to log in again. Thanks for the reports everyone, and thanks for your patience!

Comment

Originally posted by Valseek

Hi all, we're actively looking into this. Thank you for your reports!

We're now seeing logins recovering and we'll continue to monitor, but this should be resolved at this point. Thanks for your patience all!

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We're investigating this, sorry for the trouble! Hang tight. I'll let you know as soon as I have any updates.

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Hi all, we're actively looking into this. Thank you for your reports!

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Hi everyone, sorry for the trouble but thank you for reporting it to us. We're investigating this as we speak!


01 Feb

Comment

Originally posted by Valseek

Hey all, thanks for reporting this to us. The Bethesda.net team has been actively looking into this issue and they're working to address it as soon as possible.

This should be resolved now, so if anyone is still having any trouble please try closing/reopening your launcher one more time. Thanks!

Comment

Originally posted by Valseek

The Bethesda.net team is actively investigating this and should have it resolved soon! Thanks for the reports everyone.

This should be all fixed up now. Please try closing and reopening your Bethesda.net launcher if you're still having trouble and it should load up normally. Thanks!

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The Bethesda.net team is actively investigating this and should have it resolved soon! Thanks for the reports everyone.

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Hey all, thanks for reporting this to us. The Bethesda.net team has been actively looking into this issue and they're working to address it as soon as possible.


29 Jan

Comment

Thanks for the reports on this, all. We're investigating! As others have mentioned you can still enter VTU by leaving your team in the meantime while we work on the fix.

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Hi! We've seen several reports of this since the patch released on Tuesday and we're investigating. In the meantime, there's a workaround others have mentioned where leaving your current team should allow you to enter VTU. Will let you know once we have a fix.

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I guess this means we will finally be able to go in there

Yep, you'll be able to go into Vault 96 during Daily Ops that are located there. We aren't adding the ability to explore it outside of Daily Ops in this particular patch, but definitely keep an eye out for future updates though!

Comment

Originally posted by Valseek

We're seeing a number of player reports on this error and we're actively looking into it. Will let you know as soon as it's resolved.

This should be resolved now. Please try logging in again and let us know if you're still receiving any login errors. Thanks again for the reports!