Wick_EHG

Wick_EHG



19 Apr

Comment
    Wick_EHG on Forums - Thread - Direct

Hi there,

Could you please send us a support ticket about this issue? We’d be more than happy to help but, due to the sensitive nature of the issue, we prefer not to discuss it in a public fashion.

Kind regards,
-Wick


16 Apr

Comment
    Wick_EHG on Forums - Thread - Direct

Hi there,

We did have a small bug in our system that kept users from seeing their badges. It does show that the badge is now visible again.
Thanks for your support!

Kind regards,
-Wick


15 Apr

Comment
    Wick_EHG on Forums - Thread - Direct

Hi there,

I’m sorry to hear this has happened.

Have your save files been saved locally or on the Steam Cloud?
Unfortunately due to the nature of client based save files, we cannot recover files once they have been lost or corrupted. This will not be the case once we switch to Server-Side save files for multiplayer in patch 0.9, which is set to release later this year.

My deepest apologies,

-Wick

Comment
    Wick_EHG on Forums - Thread - Direct

Unfortunately, upgrades are currently unavailable.
If you wouldn’t mind submitting a Support Ticket, We may be able to help you with this in another way.

Kind regards,
-Wick


13 Apr

Comment
    Wick_EHG on Forums - Thread - Direct

Hi there,

Could you please send us a Support Ticket to help sort this out?

Kind regards,
-Wick