WotC_Jay

WotC_Jay



04 Jun

Comment

Originally posted by GreenHoodie

That being said, do you think reducing the timer for turn 1 would probably be a good idea? Easy way to speed up the game without losing anything. In almost all cases, that turn should take no more than 5 seconds, so cutting the timer in half or something seems like a win-win.

In s case where you’ve got an experienced player using a deck they’re familiar with, yes turn 1 can & should be quick. But there are lots of cases where that shifts: new players need to read the cards in their hand turn 1, just to see what they do. So might an experienced player drafting an unfamiliar set, or running a new deck that they copied off a list. The other day I took 10-15s to think on turn 1 when my opponent dropped a Mobilized District as their first land (Are they really on a Colorless deck? What’s that list likely to be? What’s my plan against that? etc). And the risks of shortening the time here are harsh; getting auto-passed through turn one and missing your land drop (or getting flustered and playing the wrong land) is a huge setback for the player.

I get that players that tank forever to decide to drop a Mountain are annoying, and I’m not giving up on finding a way to help that, but there’s a lot of splash damage to consider here.

Comment

The most common reason for delayed responses like this is that your opponent is still loading in. Once you’re paired, we let whomever loads first into the game, possibly before the other player has. So if there’s a delay here it’s most likely that they’re still loading rather than alt-tabbed.

Comment
    WotC_Jay on Forums - Thread - Direct

Hey all, sorry I haven't been around to give a full introduction here. As Lexie says, I've been a bit busy over the last several days. As others upthread have linked, I've been around for a while (since before the initial public reveal), previously leading the cardset team (which is why I was the dev in Arena's announce video for WAR). The new role is a lot of fun, but has also put a lot more on my plate, which hasn't left enough time for jumping in on all the threads (like this one) that need a response. Once I can get things calmed down a bit with the transition I will have more time for that, so expect to see and hear more from me in the future.


02 Jun

Comment

Originally posted by sufijo

I assume from your response you already have them, but I do have the logs available if you need them, let me know.

Is it possible I would receive any kind of compensation for it? As a new-ish f2p player (aside from the starter $5 bundle) the 5k gold for a draft does hurt me a bit. Should I submit a ticket?

Submitting a bug report with those logs would be helpful; we have the server logs, but there's additional info in your client logs. And definitely submit a ticket for reimbursement for something like this.

Comment

Originally posted by sufijo

Incidentally, before this I had left the game open (inactive) for a relatively long time (probably not more than a couple hours), and then the first time I tried to queue into a game I got an error saying I needed to re-authenticate, kicked me to the home screen after I selected reconnect but I assumed the queue was cancelled successfully.

Edit: Also thanks for the reply, I hope it can be resolved :D as a developer, imagining the pain of solving a network bug like this one seems to have been sounds very annoying.

Thanks for the followup; that's the kind of scenario we suspected might be involved. It seems like, due to the server communications issues we were having, you ended up paired into 2 matches at the same time. Thanks again for the report, and we'll keep digging in to how this could happen.

Comment

If you’re on a Turkish version of Windows, change your region in Windows to English then re-start the client. (There’s a wacky bug related to the fact that Turkish uses a different Unicode character for the letter ‘I’)

If that’s not the case, and relaunching isn’t fixing things, uninstall and reinstall should work (don’t worry, all of your collection data is stored on the server; you won’t lose anything by uninstalling.)

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Yup, this is a bug. You can just re-submit the same deck (don’t need to swap to another), but you will need to submit again for edits to take.

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Thanks for the report; this is a weird one. A couple engineers were looking into the logs here, and it looks some server disruptions we were having during this time were likely responsible. Just prior to this, did you happen to cancel and re-queue for matchmaking, or wait a longer-than-usual time in matchmaking? Knowing that would help point to how this might happen.


31 May

Comment

Originally posted by calciu

Ooooh, so you're that Jay! Sweet!

Glad to see you're still active here and I hope you'll have the free time to hop in on a thread from time to time.

That's definitely a priority of mine. In a given day I'll usually get to read most all of the threads that hit the main page here. I don't comment in most of them because the community generally does a great job of answering questions for each other, but I do weigh in whenever I think there's something new or useful I can safely say.

Comment

Originally posted by Diegox989

If you are completely new to MTG, then I suggest reading Reid Duke's Level One: The Full Course: https://magic.wizards.com/en/articles/archive/level-one/level-one-full-course-2015-10-05

It's the (imo) best introduction to MTG and even experienced players can learn something from it if they read it again after some time.

We agree; this is a great guide. For handy reference, it’s linked in the “Learn More” page in-game (the little ‘?’ In the top-right of the home screen).


30 May

Comment

Originally posted by 2raichu

That's really unfortunate, I hope his replacement can fill his shoes!

Heh. Chris is 6'4" (or more), which makes him about a foot taller than me. Me literally trying to fill his shoes would be a pretty humorous affair. On the metaphorical side, I'll definitely do my best to continue the great work he started, both with the game and with community interaction.


25 May

Comment

If you’re playing on a Turkish version of Windows (or using a Turkish region), switch your region to English and the download should complete. We’re working on getting a full fix out for this issue.

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The cards in the “order blockers” browser and the cards on the battlefield are always in the same order. You can check the battlefield to see which deputy has which prisoner, then swap or keep the order in the browser.


24 May

Comment

Originally posted by twitticles

I think the current version is unintended. Hiding crucial UI elements underneath graphical noise is just too daft to be intentional.

Correct; it’s a bug


23 May

Comment

Originally posted by mertcanhekim

Here is an interesting information. As you can see from this image the capital i letters are no longer displayed. In Turkish language there is a special character for capital i letter (İ) and it seems that the client is no longer able to display it after the patch. It is likely the problem is a charset issue and whenever a card is played that contains the capital i letter (İ), the game repeatedly displays an Asset Error Warning.

I hope this information helps.

Thanks for the info; we're running along similar lines and trying to understand how the issues around different capital 'I's could lead to the asset errors that are preventing play. We'll post more info as we find it.

Comment

Originally posted by mertcanhekim

I can confirm that my Windows is localized in Turkish. However, changing Windows display language is impossible. The only option I have is Turkish.

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We're actively looking into this issue. So far, most all of the reports we're getting seem to be coming from Turkey, so it appears to be somewhat localized. Some affected users have been able to fix this by either switching Windows to using English, or, in one case, installing the Turkish language pack, making Windows Turkish, removing the pack, and then using English again fixed things. Could you try some of those steps and see if they fix you?

Comment

We're actively looking into this issue. So far, most all of the reports we're getting seem to be coming from Turkey, so it appears to be somewhat localized. Some affected users have been able to fix this by either switching Windows to using English, or, in one case, installing the Turkish language pack, making Windows Turkish, removing the pack, and then using English again fixed things. Could you try some of those steps and see if they fix you?


02 May

Comment

Better presentation for alternate win/lose conditions is pretty high up on my wish list. Most of our time is spent on the “Must Do” list, so that doesn’t necessarily mean they’re coming soon. But, as Rosewater would say, that’s a when, not an if.

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It’s a bug; we’re aware and working on a fix. As others have pointed out, this is a warning intended for [[Mastermind’s Acquisition]] or [[Karn, the Great Creator]].

Also, though it’s worded a little strongly, it doesn’t actually require you to have a sideboard. Hitting “Ok” on the screen shown saves the deck as normal.