ZOS_Kevin

This is the official discussion thread for the blog article, "ESO Live Dec.17 @ 2pm ET- Cooking Up A Festive Treat!"

Join us as we celebrate the start of the holiday season by cooking up a special dish taken directly from The Elder Scrolls: The Official Cookbook!

Hi All. Only 2021’s quarterly event rewards will be returning during the event.

Hi All, We wanted to direct you to Studio Director, Matt Firor's year-end letter. He touches on The Game Awards in the letter.

We want to echo what Matt mentioned in his letter that we won't be discussing or showing any additional information about next year's content until the Global Reveal in January, so you'll have to hang tight until then.

This is the official discussion thread for the website article, "Studio Director's Letter: 2021 Retrospective"

Read a letter from ZeniMax Online Studio’s Director, Matt Firor, on another exciting and challenging year for The Elder Scrolls Online and the team.

Hi everyone,

On Wednesday, Dec. 8th, The Elder Scrolls Online website will be down for maintenance and accessibility upgrades. The webpage will be down for 24hrs. The downtime is scheduled to begin at 7:00am ET/ 1pm CET. Everything should be back online on Thursday, Dec. 9th. The forum, the account system, and social platforms should not be impacted. Thanks again for your patience.

This is the official discussion thread for the "Discover the Transcendental Artifacts & Otherworldly Treasures Contained Within the New Celestial Crown Crates".

Obtain unique costumes, mounts, and other mystical artefacts shaped by the Empyrean itself with items from the new Celestial Crown Crates, coming soon to the in-game Crown Store.

Here's a full list of all the rewards contained in Celestial Crown Crates:

Radiant Apex Rewards:
[spoiler][list]
[*] Starchaser Senche
[*] Celestial Ram
[*] Nebulous Star-Born Steed
[/list][/spoiler]

Apex Rewards:
[spoiler][list]
[*] Celestial Robes
[*] Star-Born Guardian Bear
[*] Star-Born Guard... Read more

This is the official discussion thread for the blog article, "ESO, Trivium, and Xbox Team Up For Extra Life, A Program Of Children's Miracle Network Hospitals"

As part of Xbox’s ongoing 24-hour charity event for Extra Life, a program of Children’s Miracle Network Hospitals, ESO’s Community Manager and Trivium’s lead vocalist and guitarist join forces to support this amazing c... Read more

Hi all, we understand that the maintenance happening toward the end of the event is frustrating. However, leaving this issue unresolved is something we could not do. This is to guarantee the overall health of the mega server. We will try to keep the maintenance window as low as possible.

However, we’ll pass some of this on to the team for future consideration regarding maintenance during the tail-end of an event, if avoidable. Thanks again for your patience and your feedback.

Hi Everyone,

We will be performing maintenance on the PC-EU megaserver tomorrow, November 30, to address a back-end issue with one of our databases. While the issue does not yet impact players, we would like to address it proactively. We will have maintenance downtime starting at 4am EST/ 11am CEST on Nov. 30th.

We anticipate this maintenance concluding by 7am EST/2pm CEST. Thanks for your patience.

Hey all! Just want to follow up on questions regarding PC sales. Just a friendly reminder that sales dates are not always 100% lined up across platforms. Please keep an eye on the official ESO website and social channels for details.

Hi Everyone,

We will be performing maintenance on the Xbox-EU megaserver tonight, November 19, to address a back-end issue with one of our databases. While the issue does not yet impact players, we would like to address it proactively. We will have maintenance downtime today starting at 5pm EST/ 11pm CEST.

We anticipate this maintenance concluding by 8pm EST/2am CEST. Thanks for your patience.

Hi Everyone. In response to some player feedback around photosensitivity issues in the Deadlands, we will be pushing out a hotfix shortly to reduce the frequency and timing of some lightning hazards in Annihilarch's Summit. We will continue to investigate ways to improve this experience and ensure the safety of those who are potentially sensitive to these visual effects. There will be no downtime for this hotfix. Thank you for your continued patience.

Hi Everyone. Thank you again for your feedback regarding photosensitivity concerns with the Deadlands zone and the impact on players. In response to some player feedback around photosensitivity issues in the Deadlands, we have reduced the frequency and timing of some lightning hazards in Annihilarch's Summit. We will continue to investigate ways to improve this experience and ensure the safety of those who are potentially sensitive to these visual effects.

In the short-term, we would also like to share some in-game adjustment options for visual effects in ESO that may help improve your experience.
[list]
[*] Adjust your gamma settings while in the area.
[*] Keep your camera zoomed as far out as possible to reduce the likelihood of a bright flash taking up much of your screen.
[*] Change your visual telegraphs coloration so you can better see where the lightning hazards are going to strike.
[/list]

In addition to these short-term adjustments, we ar... Read more

Hi All. I wanted to post an update here. So we have done some investigating on our end and we do not see any issues. However, we will continue to keep an eye out if there is any way to resolve this issue on our end.

We have some indications that there are issues with internet traffic around the DC area, so that may be a potential factor here, but that is the only thing we could identify so far.

For now if you encounter this issue, it the best course of action would be to close down the client and retry. We have seen that several players have been able to get in after a few tries.

Again, if there is any additional information anyone notices when they have this error, please let us know and we can send it to the dev team. Thanks for your continued patience.

Thanks for pinging, @Khaleesi8688. We went back to the dev team and the article info was incorrect. We are updating it now to highlight only Chokethorn for the Impresario. Everything else is correct about the event, highlighted in the article about where and how players can obtain Opal styles for Chokethorn, Iceheart, Lord Warden, Nightflame, and Swarm Mother.

This is the official discussion thread for the blog article, "ESO Live: Nov. 19 at 4pm ET- Deadlands Exploration with ItsIffy_ and Gracefully_Lyris!"

Delve into the Deadlands with special guests from the ESO Stream Team!

This is the official discussion thread for the blog article, "Win In-Games Crowns & Goodies During the #ESORocksOut Art Contest"

Submit a heavy-metal themed ESO poster for the #ESORocksOut Art Contest and you could win Crown Packs and a host of Crown Store items of your choice!

Hi All. Thanks for pinging. We are not seeing amoralities on our end right now. However, we are investigating to see if we can identify any issues. If there's any additional information related to this, let us know. Any additional information could help point us in the right direction. Thanks, all.

Hi @Dolphinsgal. Thanks for bringing this to our attention. We are passing on your experience to the Dev team to see what can be done on the accessibility front.

As @Adremal noted, we do have a photosensitive warning outlined in the Terms of Service. That has been outlined below just as a reference point. But we will take player feedback here to the dev team about the visibility of the warning and how it could be improved.

PHOTOSENSITIVITY WARNING. A very small percentage of individuals may experience epileptic seizures or blackouts when exposed to certain visual images, including without limitation light patterns or flashing lights. Exposure to certain patterns or backgrounds on a computer, television or other screen, or while playing video games, may induce epile...

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Hey @Destai. I think that is a fair question.

Currently, we are not specifically going through and closing threads by a certain date. Hence the thought behind an auto-close function. Rather, closing a thread currently depends on the thread topic's benefit to the community and the time between activity, when determining if it should be closed. (There are exceptions to this and are addressed individually.) But for a rough estimate number, about a year of inactivity would warrant a thread to be closed. Again, we want to stress that this is not a strict rule, as many of these situations could change depending on context of the conversation.


@amapola76 Yes, we are considering everyone's feedback here. To be clear, no decisions have been made. It's just something that has been on the idea board, hence why your feedback is important here. Plus, there are a few other items that need to be addressed first. Just wanted to chime in with thoughts since someone brought up t... Read more