Cleared my local saved data and still can’t claim rewards my gamer tag is xJdog04 on Xbox
Unless you're able to try claiming on another linked platform, make sure that you delete the save data everywhere to remove it from the Xbox Cloud as well.
https://support.xbox.com/help/games-apps/game-setup-and-play/cloud-game-saves-faq
We're looking further into this to see if there's a fix we can push on our side, but for now, the above solutions should be tried first.
I sent you my info, any update? It's been days :-(
I looked through my messages and for some reason, I don't see a DM or reply from you. Do you mind sending it again? Sorry about that.
edit: It is a known issue that large friends lists are causing issues with in-game performance and in some cases, it may crash your console. This is being actively investigated and we are working on getting a solution out as soon as we can.
i know you're probably already aware but many people are joining into empty lobbies in ranked, like 3v0, in ALL ranked gamemodes
many people are joining into empty lobbies in ranked, like 3v0, in ALL ranked gamemodes
Yes, we are actively investigating this issue though we don't have an ETA for a fix yet.
Thanks for the report, though!
Hey guys, this is a known issue that is usually caused when an account has a large number of friends (hundreds, usually).
The current workaround is to set your status to offline. If you're on console, this may not work, however, you can try removing pending friend requests to mitigate the issue too.
Sorry, it appears that you can try these steps first:
Go to epicgames.com
Sign in with old Epic login information
Click Account
Click Connections
Click Accounts
Click Disconnect for Xbox Sign out of epicgames.com
Sign in with new Epic login information
Click Account
Click Connections
Click Accounts
Click Connect to add Xbox to the direct account
If that d...
Read moreIf you're able to clear your local save data, it should resolve this issue.
IF it doesn't, please let me know your GamerTag so I can take a look at your account.
Thanks
Hey all,
We are aware of the issues preventing players from connecting to PsyNet and Epic Online Services.
We are currently investigating and will hopefully have an update soon.
Thanks for your patience!
Hey there, we recommend that players set their status to offline to prevent stuttering issues like this.
Until we have a fix in place, this is likely the best work around.
Hey guys, we're investigating the tournament as it doesn't appear to be starting.
It will likely be canceled as we look deeper into what happened.
Thanks for your patience.
No .dmp files on win64. That's the issue, the game just closes instantly.
No .dmp files on win64. That's the issue, the game just closes instantly.
2 things I would check for.
Hey there, what controller are you using?
My game crashes from epic, new account, new install, just opens for a second and closes, no .dmp in C:\Users\%USERNAME%\Documents\My Games\Rocket League\Binaries\Win64\
My game crashes from epic, new account, new install, just opens for a second and closes, no .dmp in C:\Users%USERNAME%\Documents\My Games\Rocket League\Binaries\Win64\
Do you have any in C:\Users\%USERNAME%\Documents\My Games\Rocket League\TAGame\Logs\ ?
This is typically where .dmp files are found, and of course your logs should be found there too.
im.zamora for switch. Have not been able to check the ps4 one since the game gets stuck in the Select Primary Platform message even though I've already selected switch in the webpage.
Would you be able to DM me a screenshot of what you see on the Activate page?
I really don't have any .dmp file sadly. One of the steps I did to play the game was to renaming the folder to "Rocket League old", I deleted the folder some time after when I reinstalled the game. I only have the Launch logs
If you've crashed since then, a dmp file should appear in the same folder. If not, you can check C:\Users\%USERNAME%\Documents\My Games\Rocket League\Binaries\Win64\ too.
I see, the problem is I can't even link accounts since I can't start the game before the Epic update.
That's my log if it's necessary: https://pastebin.com/75qG5x0k
Do you have any .dmp files in the same directory that you found those logs? If you do, it would be great if you could upload them to a media hosting site like Google Drive and then DM me the link.
Having the same issue, except it also includes not having my switch levels. When on rocketleague.com/activate my switch account appears as level 1 even though I'm 179 xp level. Anyone know if this is an issue related to the servers?
Edit. Just linked my ps4 account with my switch as primary and I have 0xp and none of my items.
When on rocketleague.com/activate my switch account appears as level 1 even though I'm 179 xp level.
Can you share your in-game name? For PS4 and Switch?
I'm on Steam. I do have an Epic account, but I didn't try to play there. I thought Steam and Epic had the same game lol
When you link accounts you also inherit the friend requests that were/are on your Epic account. For some this hasn't been an issue, however, for others who may have hundreds of pending requests, it has caused issues.
This may not be the exact issue you're dealing with, but it's good to check and see where you're at.
Since the last update on 16th, I can't play the game. The game just crash without any message, I did everything, reinstall, verify files, windowed, admin, cache, etc. Nothing works...
Since the last update on 16th, I can't play the game. The game just crash without any message, I did everything, reinstall, verify files, windowed, admin, cache, etc. Nothing works...
What platform is this on, and did you have an existing Epic Games account?
We've noticed that some players are having issues if they have a large number of pending friends requests for their Epic Games Account. If you're able to go through those, it could help resolve this issue.
Can you reschedule the EU tournaments to happen later today? I mean it sucks a little obviously, but I'd rather try to have one or some I can compete in rather than missing out on all 3 (or 2.5 as it were), or are you cancelling the EU tourneys for today?
Can you reschedule the EU tournaments to happen later today?
We don't have any clear cut plans to do this, as we're focusing on making sure that Rocket League services are stable, but this is something we are discussing.
Where. Are. The. Challenges.
Where. Are. The. Challenges.
Hey, we're sorry about the delay. Challenges should be live now for all platforms. You should see the Challenges widget on the right side of your screen in the Main Menu.
devtrackers.gg