el_sanchimoto

el_sanchimoto



13 Sep

Comment

Originally posted by heytred

Hey y’all! I work on Apex Build and Release as the Steam engineering owner & helped ship this extra launch option this week.

Basically the DX12 client takes advantage of some modern APIs for rendering and CPU optimization. If you’ve heard of RHI (rendering hardware interface), it essentially implements use of this into the game. Generally you should experience better overall performance, especially on newer hardware like high core count CPUs or modern GPUs. If you’re streaming / recording while playing from a single PC you may also see some performance improvements.

I’ve been using the DX12 client for a few seasons on live and suggest giving it a shot!

I’ve been using the DX12 client for a few seasons on live and suggest giving it a shot!

Can confirm. Thanks for shipping this as a launch option!


22 Oct

Comment

Originally posted by Mothman_moth

That’s what I’m guessing, maybe a higher rate of troll clubs being reported with the tag got it restricted. Based on the comments here, I’m guessing it’s not out of character for Apex players.

I’ll take a look at this to see what’s going on.


13 Oct

Comment

This kind of behavior is just not ok, and I apologize to you and the community for having to experience this in our game.

I hope these 2 enjoy their time away from Apex and potentially losing their accounts permanently over their behavior. We have identified both players and are forwarding their account information along with this clip to our partner ToS teams so the appropriate action can be taken against them.


13 Sep

Comment

Forwarded to our partner TOS teams.


12 Sep

Comment

Originally posted by SnooOnions6555

Accidentally sent a friend request trying to block him after I reported him. Couldn’t unsend it, so figured I’d block him if he accepted. He started this in game voice chat. Then sent this through origin immediately afteraccepting the request

If this was through Origin then let me see what our partner teams can do about this.


10 Sep

Comment

Will be forwarding this to our partner TOS teams for them to look at.

Sorry you all have to experience this kind of nonsense in our game.


27 Aug

Comment

Hey can you DM me the case # so I can escalate this with our TOS team to find out what happened?


09 Aug

Comment

This is absolutely spectacular!


17 Jun


03 Jun


19 May

Comment

If this is all true then this shouldn’t be, a suspension shouldn’t automatically turn into a ban unless something else happened. Would you mind DMing me your case number so I can take a look?


11 May

Comment

Originally posted by eyeoftheabyss333

just noticed mine changed also. i had it as pika...as in pikachu? wtf?

what was yours changed to?

Comment

JsVb?

What was it changed to?


14 Mar

Comment

Originally posted by ImZakki

u/el_sanchimoto please help

Acknowledging. Reaching out to our partner teams right now to get this looked at.


08 Mar

Comment

Originally posted by mitchpleaz

It honestly sucks that often times it seems the only way to reverse a ban is to make a reddit post and hope to gain traction, but it is undoubtedly better than screaming into the abyss and knowing nobody will help you.

Your work here is appreciated. thank you.

Fun True fact: a number of the posts on cases seen here were actually resolved prior to any escalations done by our team. That doesn’t mean we’re not following up anyways on what happened and looking for improvement as we continue to work with our partner teams.

Comment

Can you DM your case number?

Would like to escalate this with the managers of these teams. It's clear to me and pretty much everyone else what you're saying. I want to make sure that your suspension is reverted, find out how this was flagged, why it was reviewed and up held, and to make sure it wouldn't be in the future.


04 Mar

Comment

Can you DM me your case #?

Once I have that I can follow up with the TOS team and find out what happened here.


25 Feb

Comment

Originally posted by charlieandcarlos

your moronic system banned me for saying someone to "kill himself" myself refering to drop his loot of the cliff so the enemy team couldnt grab it

Feel free to DM your case# even if it’s from a while ago. The more data we have in where it isn’t working we can give to our partner teams in TOS to help it do better going forward.

Comment

Wow, dude really flew off the handle and pulled out all the stops pretty quick there. Thanks for posting. I have forwarded this clip to TOS to be looked at.