@SammyT74716600 Hey there! 😀
Please try these steps: 1. Load into the game and get to the screen with the error message 2. When you encounter that loading screen with that error message, log out of your console account + power off the console. 3. Unplug the power cord and wait 30 seconds. 4.…
@KatieStibbon Hello Katie! 👋 The error message you posted is related to the Easy Anti-Cheat client - could you please reinstall EAC on your device? You can find our EAC installation guide here: . Let us know if it helped! 🙂
@BRajupeta16967 Howdy 👋
Visit . Choose "DOWNLOAD EPIC GAMES LAUNCHER", but don't uninstall your current launcher file.
After downloading the file, open it and choose the option 'Repair'. Try and run the launcher after that, please.
Let us know if the issue persists!
@JamesNa36715073 Hello! 😄
Give the steps in this article a try. Contact Player Support if the same message persists, please!
You can reach them by the same link, scrolling to the bottom and selecting Contact Us. Let them know the platform you are playing on as well.
@FNMADURO Howdy, FNMADURO? 👋 Sorry to hear that you haven't gotten the Emote yet!
Please reach out to Player Support so one of our agents can investigate. Here's the link:
Please let them know the platform & display name of your Fortnite account, too! 🎮
@kariochild Hi there, LunaShine! 🌙 Being unable to drop your Victory Crown is indeed a bug - this issue will be fixed in a future game update. You can check this Trello card for more information: .
We've resolved an issue that caused players to crash when entering team-based Fortnite Tournaments.
We're aware that some players may be returned to the menu or experience crashing when attempting to play Fill Cups. We'll let you know when we have more information. https://t.co/iFYcaA3Fhq
We've deployed a fix that should resolve the issue of players not being awarded the correct Ranked progress after getting a Victory Royale in Duos and Squads playlists.
We are investigating an issue where players may not be receiving XP when completing the Week 3 Trial quest to "Open Vaults with Vault Keycards"
We will provide an update when we have more information.
@Naruto_4105 Hey there! 👋
Please reach out to Player Support by following this link , clicking Accounts, scrolling to the bottom and selecting the Contact Us button.
Be sure to include all relevant account info for the Support Agents upon contacting them. Thanks!😄