gortag

Hey. There isn't a limit, however we do select people for surveys randomly to make sure we get a representative sample and you may just be getting unlucky. Also make sure to check we aren't going to your spam folder.

If you want to check that you are still signed up for email surveys you can go login to your account at www.epicgames.com and check that a) your email is correct and that b) under "email preferences" that you are opted into "Survey Emails" (the checkbox needs to be ticked).

Those are standard lifestyle questions we ask in most surveys. If you are not comfortable answering them please feel free to leave them blank.

Hello! The surveys are indeed specifically targeted. There are a range of attributes we look at depending on questions in the survey e.g. if we are sending a survey aimed at collecting the views of Battle Pass owners, then people have to own a Battle Pass. to get the survey. In another survey maybe we send it to only people who don't own a Battle Pass, etc.

Also we stratify the sample to make sure we are getting a representative number of responses from players across platforms and experience with the game.

u/Doge-Subject-4 thanks for pointing out the error in this particular survey. The person on my team that put the survey together says sorry for the mistake and we will account for it when looking at the data. Thank you!

No offense, I am always happy to talk research methods and statistical sampling techniques.

There are several rules built into the in-game survey tool to make sure that we receive accurate data from a representative sample of the population.

What that means is we have to make sure a representative number of people are seeing the full range of questions. Also, we don't want people seeing surveys too often, as then the quality of responses tends to reduce as people stop thinking about their answers or begin to just dismiss the questions without answering.

We do also send out email surveys, which are also targeted in order to not over sample and to get a representative number of responses.

If you want to make sure your account is able to be sent email surveys please go to fortnite.com, login in with your Epic Account, and make sure you are signed up for Fortnite News at the bottom of the screen.

There are various ways we can look at and stratify the data from the in-game survey, for example by looking at response by platform and/or by in-game performance.

However, we don't just look at the in-game survey data alone, rather it is part of a broader picture. So while they may seem open to interpretation, when combined with other feedback the survey adds additional data points that we can provide to the team.

Yes we can stratify the responses in a variety of different ways, one of which is in-game performance.

We target the surveys to get a representative sample of respondents.

I am the User Experience Lead at Epic Games. My team is responsible for the in-game surveys as well as the email surveys we send!

We 100% do look at and report the data from these surveys. The feedback from them is very valuable to us.

Hey! Sorry for the late reply here. The surveys are sent to a representative sample of players across all platforms and levels of experience. This is done to hear from a wide range of voices within the community, including folks like you, while not over sampling and starting to get poor data.

If you want to be able to receive emailed surveys please make sure you have opted into getting emails from us. Older accounts may have not done so in some cases.

At the moment the best way to opt-in to getting emails from us is to:

1. Go to www.fortnite.com
2. Login with your Epic Account (top right of the screen)
3. Scroll al...

This is correct.

We send the in-game surveys to a random stratified sample of the population across all platforms. With specific targeting to cover the bottom, middle, and top level of players in terms of skill.

We use a sampling methodology as we have mutliple surveys running at once and don't want to fatigue players. If surveys occur too often and are seen by the same people over and over then the quality of answers to them can drop as people stop spending time to think about them.

Good question. This particular question is a purposely broad heartbeat question to try to gauge high level satisfaction. We can also use the tool to ask more specific questions.

The answers to all of the questions can be paired to other data to add more context.

We certainly don't want it to be annoying! Our current design is based on sampling and includes a cool down period between when a player can receive another survey to avoid this.

That is our new in game survey tool that was added in 8.10!

We are still experimenting with it, but are excited to have this in game. Looking forward to being able to see even more feedback from y'all!

That does sound dodgy! We will never ask for your password in a survey.

It is good to be on the lookout for fake surveys! However, I can confirm this one is real.

We send this out to a representative sample of players and ask that people don't share the links as each link is unique for that person.

Yes, our surveys go out to a representative sample of our population. Each link is made especially for the player receiving it, so we ask for folks to not share.

You can find out more details about our research process here: https://www.reddit.com/r/FortNiteBR/comments/9rdsmj/epic_games_official_surveys_user_experience/

Hey! This is an official survey. We send them out ever so often and you can find out more about what we do and why we send these here: https://www.reddit.com/r/FortNiteBR/comments/9rdsmj/epic_games_official_surveys_user_experience/

As a heads up we ask that you don't share survey links. Each one is unique to the person that receives it.

More information here! https://www.reddit.com/r/FortNiteBR/comments/9rdsmj/epic_games_official_surveys_user_experience/

You are 100% right.

The sample is sent to a range of people of all experience levels in order to get a good representative sample. We then break the data out by experience levels when looking into the results.

People who are more experienced tend to fill in surveys more often, so we include that little bit of text about "only played once" to try to encourage the less experienced folks to also open up the survey.

Our surveys are tied to Epic Games accounts :)