Nope. Garbage response.
You have a franchise that has hundreds of thousands of members, a yearly tradition that has always been at the same time, and a media hype that always bumps around this time and the best you can come up with is "it's hard because we fired everyone"... "Give it some time..." "It's your fault for wanting it so immediately"
This is the precedent YOU have set! This is the style of ravenous consumption you've made us into.
It's on YOU to sustain that or set better expectations.
You CANNOT change something and then blame us for not liking it. Who do you think you are?
EDIT Because I spell for sh*t and was in a hurry. :)