Hey Majora, can you submit a ticket for this please? It'll help out our teams as they dig into the issue.
Hey Majora, can you submit a ticket for this please? It'll help out our teams as they dig into the issue.
Can you submit a ticket for this? Our teams have seen this but we don't have a ton of info to work with and more helps.
Please submit a ticket for us!
Yep. Please submit a ticket for us so our teams can investigate!
Check out today's patch notes!
It still didn’t seem to work :/ it’s still on the black screen after the 343 logo
Couple other things I can think of offhand:
Make sure your PC is fully up to date.
Make sure you update MCC fully; there was an update today.
Try signing into MCC using a different GT if it lets you to see if it's account related potentially.
Try changing the drive your game is installed to (if applicable/possible)
If none of that works, grab a DXDIAG and submit a ticket on Halo Support please!
I’m sorry, how would I do that?
It’s loaded up before, I’ve played reach for a bit but when it went to “update” on steam for a couple of gigabytes it started this black screen thing. Also I’ve tried reinstalling it twice now, looked around for some videos but could find nothing :/ I’m fairly new to pc so I wouldn’t want to accidentally delete anything I shouldn’t have (which I did and had to reinstall the whole game again) so now I’m just seeking help. But I’ll give it the 5-10 minute suggestion (: I haven’t tried that yet
Can you also try verifying your game's file integrity through Steam first?
How long have you waited on that blank screen in the past? If you don't wait very long, try giving it 5-10 minutes, it might be the initial Xbox Live services sync or something.
Beyond that, what troubleshooting have you tried?
No. Do it again!
Step 1: Forge
Step 2: Make it look cool
Step 3: ????
Step 4: Profit!
(I can't forge my way out of a paperbag)
Hmmmm you have two options here.
Release order: Starting with CE
Or Chronological order starting with Reach.
I don't think one is more wrong than the other, it's like Star Wars trilogy talk right?
I'd say start with the one you find most interesting then go from there.
Welp.
Please please submit a ticket over on the Halo Support site so our teams can investigate!
This is awesome!
Hey y'all –
If you haven't yet, PLEASE file some tickets for this issue if you're running into it. We can't investigate without data so if you're seeing this, please go submit a ticket:
Mistakes were made.
Oh hey! Yeah, a hard reset did work, I appreciate it!
Awesome to hear!
Enjoy the game. :)
Did a hard reset of your game/console work?
If not, lemme know and we'll try some other stuff!
Ori’s soundtrack is incredible.
‘Ori, Lost in the Storm’, ‘Restoring the Light, Facing the Dark’, ‘Escaping the Ruins’, ‘Dashing and Bashing’, and ‘Escaping a Foul Presence’ are just a few of my favorites from the series.
Please play the games people, I beg of you. (They’re both on gamepass so no excuses to those who are paying for it already)
A million times agreed!