misplacedyank

misplacedyank



30 Jul

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Hey Majora, can you submit a ticket for this please? It'll help out our teams as they dig into the issue.

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Can you submit a ticket for this? Our teams have seen this but we don't have a ton of info to work with and more helps.


29 Jul

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Originally posted by Jose44swb

It still didn’t seem to work :/ it’s still on the black screen after the 343 logo

Couple other things I can think of offhand:

  1. Make sure your PC is fully up to date.

  2. Make sure you update MCC fully; there was an update today.

  3. Try signing into MCC using a different GT if it lets you to see if it's account related potentially.

  4. Try changing the drive your game is installed to (if applicable/possible)

  5. If none of that works, grab a DXDIAG and submit a ticket on Halo Support please!

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Originally posted by Jose44swb

It’s loaded up before, I’ve played reach for a bit but when it went to “update” on steam for a couple of gigabytes it started this black screen thing. Also I’ve tried reinstalling it twice now, looked around for some videos but could find nothing :/ I’m fairly new to pc so I wouldn’t want to accidentally delete anything I shouldn’t have (which I did and had to reinstall the whole game again) so now I’m just seeking help. But I’ll give it the 5-10 minute suggestion (: I haven’t tried that yet

Can you also try verifying your game's file integrity through Steam first?

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How long have you waited on that blank screen in the past? If you don't wait very long, try giving it 5-10 minutes, it might be the initial Xbox Live services sync or something.

Beyond that, what troubleshooting have you tried?

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No. Do it again!

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Step 1: Forge

Step 2: Make it look cool

Step 3: ????

Step 4: Profit!

(I can't forge my way out of a paperbag)

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Hmmmm you have two options here.

Release order: Starting with CE

Or Chronological order starting with Reach.

I don't think one is more wrong than the other, it's like Star Wars trilogy talk right?

I'd say start with the one you find most interesting then go from there.

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This is awesome!

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Hey y'all –

If you haven't yet, PLEASE file some tickets for this issue if you're running into it. We can't investigate without data so if you're seeing this, please go submit a ticket:

Halo Support site

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Originally posted by ArcticRedditor

Oh hey! Yeah, a hard reset did work, I appreciate it!

Awesome to hear!

Enjoy the game. :)

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Did a hard reset of your game/console work?

If not, lemme know and we'll try some other stuff!

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Originally posted by TheAandZ

Ori’s soundtrack is incredible.

‘Ori, Lost in the Storm’, ‘Restoring the Light, Facing the Dark’, ‘Escaping the Ruins’, ‘Dashing and Bashing’, and ‘Escaping a Foul Presence’ are just a few of my favorites from the series.

Please play the games people, I beg of you. (They’re both on gamepass so no excuses to those who are paying for it already)

A million times agreed!