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Head on over to the Halo Support site and submit a ticket for us please and thanks. :)
Head on over to the Halo Support site and submit a ticket for us please and thanks. :)
Your people needed you.
Like Pyrociter said, please submit a ticket for us so we can investigate.
Hey OP and /u/Gibsonator1290 –
If y'all haven't yet, can you hop over to the Halo Support site and fill out a ticket for this? We need as much information as we can find so our teams can keep investigating.
We think it's a bug but we need more info so if you could submit a ticket, that'd be massively helpful!
Wait I can't tell...did you complete it or?
That said, please submit a ticket for this! Our Support team mentioned they'd seen this a handful of times but they'd love more info on this to look into.
Hey Majora, can you submit a ticket for this please? It'll help out our teams as they dig into the issue.
Can you submit a ticket for this? Our teams have seen this but we don't have a ton of info to work with and more helps.
Please submit a ticket for us!
Yep. Please submit a ticket for us so our teams can investigate!
Check out today's patch notes!
It still didn’t seem to work :/ it’s still on the black screen after the 343 logo
Couple other things I can think of offhand:
Make sure your PC is fully up to date.
Make sure you update MCC fully; there was an update today.
Try signing into MCC using a different GT if it lets you to see if it's account related potentially.
Try changing the drive your game is installed to (if applicable/possible)
If none of that works, grab a DXDIAG and submit a ticket on Halo Support please!
I’m sorry, how would I do that?
It’s loaded up before, I’ve played reach for a bit but when it went to “update” on steam for a couple of gigabytes it started this black screen thing. Also I’ve tried reinstalling it twice now, looked around for some videos but could find nothing :/ I’m fairly new to pc so I wouldn’t want to accidentally delete anything I shouldn’t have (which I did and had to reinstall the whole game again) so now I’m just seeking help. But I’ll give it the 5-10 minute suggestion (: I haven’t tried that yet
Can you also try verifying your game's file integrity through Steam first?
How long have you waited on that blank screen in the past? If you don't wait very long, try giving it 5-10 minutes, it might be the initial Xbox Live services sync or something.
Beyond that, what troubleshooting have you tried?
No. Do it again!
Step 1: Forge
Step 2: Make it look cool
Step 3: ????
Step 4: Profit!
(I can't forge my way out of a paperbag)
Hmmmm you have two options here.
Release order: Starting with CE
Or Chronological order starting with Reach.
I don't think one is more wrong than the other, it's like Star Wars trilogy talk right?
I'd say start with the one you find most interesting then go from there.
Welp.
Please please submit a ticket over on the Halo Support site so our teams can investigate!