I have learned (at great pain) that you cannot balance a game by yo'yo'ing it. You make very cautious changes.
We are very aware of the balance issues and in many cases we might agree with the existence of a problem. But a short term focus is not always the best; sometimes the better solution for balance issues is to take out or change a mechanic entirely.
That also doesn't mean that we don't balance it in the meantime, but that does mean we have to design the changes, develop them, and test them.
I know it can be very frustraiting - but remember games are made by people! Things take time. I certainly wholeheartedly disagree that:
- things are not playtested
- the team is laughably slow
We even put together a team (myself included) who worked through the holidays.
I totally agree we have a lot more balance work to do - but I absolutely disagree that the team isn't committed and working extremely hard to fix bugs, add...