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u/Koalifier I’m not sure if your aware of this. But the support tickets won’t submit 😔
u/Koalifier I’m not sure if your aware of this. But the support tickets won’t submit 😔
Works for me just fine, and we have lots of support tickets in the queue as usual. Maybe you need to try clearing your saved logins / browser cookies? Try submitting a ticket from a different website? Make sure you're in the right region. Maybe you're logging in with an EU account while using a VPN that makes the website think you should be in NA? Stuff like that could mess it up.
I’ve retested and tried everything again tonight. I found the issue. Pc chrome and Microsoft edge browsers aren’t showing the region drop downs on the ticket. I reset everything and cleared all my history. It still doesn’t show.
iPhone and iPad - Safari and chrome also not showing the region drop downs.
Explorer finally worked on pc that’s how I found the missing drop downs which is stopping the ticket submission (the video shows they are missing)
TLDR ticket reports only work in explorer
Gotcha, thanks for the report! I'm able to reproduce it on my end as well. I'm not sure why the lack of a dropdown stops you from entering a ticket, I'm guessing it's some kind of conflict with the region. I'm able to enter a ticket on either one, but my account is in NA.
I'll pass this info along to the team, thanks!