almost 5 years ago - FatsharkJulia - Direct link

Could you please provide us with your most recent console logs? Your console logs can be located using the instructions below:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs

Thank you in advance.

almost 5 years ago - FatsharkJulia - Direct link

@jking012 This is a complicated issue and one of our QA department will need to play with you whilst you capture your network requests (using Wireshark - instructions here).

Would you be willing to have a Fatsharker reach out to you to arrange a time to do this?

Alternatively, as I appreciate this is a lot of hassle, I’m happy to contact Steam and request that they issue you a refund.