over 1 year ago - FatsharkJulia - Direct link

In the event that you are unable to launch Darktide from Steam or the Microsoft Store, please see if any of the links below can be of help:

[PC] Stuck on ‘Preparing to Launch’?

[PC] How to Resolve Darktide Launcher Issues

[PC] “Missing Downloaded Files” Referencing CrashifyUploader.exe

[PC] Microsoft Store Error Guide

[PC] Darktide.exe - Application Error (0xc0000005)


We are aware that a small number of players encountered issues attempting to launch on Windows 11, and it was noted that having an older version of the Epic Games client running on your PC resulted in some odd interaction with the Darktide launcher that should now be resolved.

In the event that you are still unable to launch Darktide, please help us investigate by including the information listed below in your report:


Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

OS:
[Windows 10/Windows 11]

Epic Games Client:
[Do you have the Epic Games client installed? Is it up-to-date?]

Upload Console Log:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here

Existing reports may be merged here, to help us keep track of the issues being reported.