[2023] KNOWN ISSUE: Recent Connectivity Error Reports "Lost Connection to Host" / SSL

We are aware of and investigating a recent increase in connectivity error reports. Primarily with “Lost Connection to Host” and SSL errors being experienced.

Firstly, in case of a local network issue, please try our connectivity error FAQ solutions here:

If the issues persist, please add your report below with your console log and launcher log from the session(s) this occurs. Thank you!

We will be merging similar reports to this thread to keep things organised and to help us track reports.

We kindly ask that you complete the questions below. With this information, we can investigate your issue properly.

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Error Displayed (If Applicable):

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1. Play Convocation of Decay as Kruber (Mercenary)
2. Attempt to pick up the second Grimoire
3. Crash

Map Name (If Applicable):

Platform:
[Steam/Xbox/PlayStation]

Player ID:
[Steam ID/Steam Profile URL/GamerTag/PSN ID]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Reproduction Rate:
Once - Rare (<10%) - Unusual (<25%) - Common (<50%) - Often (<75%) - Constant (100%)

Upload Supporting Evidence:
[Screenshots, recordings, links to Twitch VODs, etc.]

Upload Console Log:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload here

Upload user_settings.config:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
4. Locate the user_settings.config in this directory
5. Upload here